Quality & Compliance Coordinator – ISO 9001, KPI Focus

Bertelsmann; Gennep; Remoto; EUR 29.000 - 55.000; Tempo integral

Benefícios oferecidos por esta vaga

Travel allowance

Pension plan

Gym discount

Leave options

Career growth

Open environment

Resumo da vaga

Arvato is seeking a Quality Coordinator to safeguard operational quality and certifications, including ISO 9001 and Business Continuity Management. You’ll manage quality management systems, develop KPIs, and drive improvements across Netherlands operations.

You’ll work with cross-functional teams, conduct root-cause analyses, and support audits while embedding a quality culture. The role starts with a temporary contract with potential for permanence.

Qualificações

• Experience in quality management or application management.
• Basic knowledge of ISO 9001.
• Strong communication skills and the ability to engage colleagues in improving quality.
• A project-based approach and a natural ability to think in processes.
• Comfortable working in a dynamic and demanding environment.
• Good knowledge of Microsoft Office.
• Experience with SharePoint is an advantage.
• Good command of both English and Dutch, written and spoken.
• An analytical approach to quality issues, risks and improvement actions.
• A collaborative mindset and willingness to take initiative.

Responsabilidades

• Supporting the achievement and maintenance of operational quality standards and certifications, including ISO, Business Continuity Management and supporting all other audits.
• Managing and maintaining quality management systems, including SharePoint, Peoplenet (SAP) and ISO 9001.
• Developing and monitoring KPIs and work instructions, and supporting operational teams in meeting these standards and create a quality culture.
• Conducting root cause analyses of quality failures and preparing risk analyses to document potential risks and coach also others how to proceed rout cause analyses.
• Preparing reports and improvement actions, advising the several management teams and leadership team.

Conhecimentos

Quality management

Process thinking

Analytical thinking

Communication skills

Project-based approach

Collaboration

Microsoft Office

SharePoint

Ferramentas

SharePoint

Peoplenet

Microsoft Office

Descrição da vaga

Arvato is seeking a Quality Coordinator to safeguard operational quality and certifications, including ISO 9001 and Business Continuity Management. You’ll manage quality management systems, develop KPIs, and drive improvements across Netherlands operations.

You’ll work with cross-functional teams, conduct root-cause analyses, and support audits while embedding a quality culture. The role starts with a temporary contract with potential for permanence.