Public Area Cleaner (Day & Night)

Dalata Hotel Group; Amsterdam; Hybrid; EUR 17,000 - 25,000; Full time

Benefits offered by this job

Uniform

Meals on duty

50% Off F&B in all properties

Rooms discount for Dalata-owned hotels

30% off Friends & Family rate

Extra annual leave days

Job summary

Clayton Hotel Amsterdam American, part of Dalata Hotel Group, is seeking a Public Area Cleaner for day and night shifts at Leidseplein, Amsterdam. You will maintain clean, safe, and welcoming public spaces across the lobby, restaurant, bar, and restrooms, contributing to a positive guest first impression.

Ideal candidates have a secondary school degree or relevant service experience, and can read simple English instructions.

Qualifications

• Secondary school degree preferred and/or at least one year of experience in a similar housekeeping or service role.
• Ability to read and follow simple instructions in English; additional languages are a plus.
• Strong attention to detail and ability to work independently.
• Professional and courteous manner with guests and colleagues.

Responsibilities

• Clean and maintain public areas, including the lobby, elevators, restrooms, restaurant, bar, and exterior.
• Report any maintenance or safety issues promptly to maintain high standards.
• Sweep, mop, dust, vacuum, and empty bins as needed.
• Clean and restock public restrooms, the fitness centre, and staff areas.
• Follow task- and checklists to ensure all assigned areas are completed to standard.
• Greet guests warmly, offer assistance, and respond promptly to requests in public areas.
• Maintain a professional and helpful presence at all times.
• Communicate clearly with colleagues and supervisors to support smooth operations and solve challenges quickly.
• Always follow hotel policies on hygiene, security, and health & safety.

Skills

Reading instructions in English

Attention to detail

Professional guest service

Education

Secondary school degree or equivalent

Job description

Public Area Cleaner (Day & Night) – Clayton Hotel Amsterdam American

An opportunity to work in Amsterdam’s famous hotel at the lively Leidseplein. Do you take pride in keeping spaces sparkling, welcoming, and safe? Are you looking for a role in one of Amsterdam’s most iconic hotels? Then you might be the Public Area Day & Night Cleaner we are looking for at Clayton Hotel Amsterdam American.

Set in the vibrant capital city of the Netherlands, Clayton Hotel Amsterdam American, now part of Dalata Hotel Group, is a 4-star, 173-bedroom hotel with an extensive food and beverage offering, including the famous Café Americain and Bar Americain. Located on Leidseplein, in one of the most famous Art Nouveau buildings in Amsterdam, we provide a unique and memorable experience for our guests.

Objective of the Role

As a Public Area Cleaner you will be responsible for cleaning and maintaining the hotel’s public areas during the day shifts or night shifts. From the lobby, restaurant, and bar to restrooms, exterior-, and back-of-house areas, you will help ensure our hotel is clean, safe, and inviting at all times. Your role is essential in creating a positive first and lasting impression for our guests, keeping the atmosphere warm and welcoming.

Key Responsibilities

Take Pride in Our Public Spaces

• Clean and maintain public areas, including the lobby, elevators, restrooms, restaurant, bar, and exterior.
• Report any maintenance or safety issues promptly to maintain high standards.

Support Comfort & Cleanliness

• Sweep, mop, dust, vacuum, and empty bins as needed.
• Clean and restock public restrooms, the fitness centre, and staff areas.

Stay Organised & Work Efficiently

• Keep cleaning equipment and supplies tidy, stocked, and ready for use.
• Follow task- and checklists to ensure all assigned areas are completed to standard.

Deliver Friendly Guest Service

• Greet guests warmly, offer assistance, and respond promptly to requests in public areas.
• Maintain a professional and helpful presence at all times.

Work Together as One Team

• Communicate clearly with colleagues and supervisors also from the wider hotel team to support smooth operations and solve challenges quickly.

Prioritise Safety & Hygiene

• Always follow hotel policies on hygiene, security, and health & safety, protecting yourself, your team, and our guests.
• Help maintain a safe, clean, and welcoming environment for guests and colleagues.

Requirements

Experience, Education, and Certifications

• Secondary school degree preferred and/or at least one year of experience in a similar housekeeping or service role.

Skills

• Ability to read and follow simple instructions in English; additional languages are a plus.
• Strong attention to detail and ability to work independently.
• Professional and courteous manner with guests and colleagues.

Physical Demands

• Ability to perform physically demanding work during the day or overnight hours (23:00–07:00), maintaining focus, energy, and alertness throughout the shift, including weekends and holidays as required.
• Ability to move around the hotel for extended periods (standing, walking, bending, kneeling).
• Ability to perform repetitive tasks, such as lifting, pushing, pulling, and carrying up to 25 kg.
• Ability to tolerate exposure to cleaning chemicals, heat, cold, and noisy environments.

What You Can Expect from Us:

• A dynamic, friendly, and people-focused team and work environment;
• Development Opportunities through our Dalata Academy- support your career journey
• Uniform
• Meals on duty
• 50% Off F&B in all properties
• €/£60 employee rate on rooms for all Dalata-owned hotels across Ireland, UK, Germany & the Netherlands.
• 30% off Friends & Family rate
• Extra annual leave day for every year worked (5 days to a maximum of 5 days)
• Employee Assistance Programme.
• Staff events and recognition schemes
• Travel allowance as from 10 km
• In-House Experience after probation period, where you can spend a night in the hotel free of charge

About our culture:

Dalata Hotel Group - we bring the heart of hospitality to every hotel we own and operate. As Ireland's largest hotel operator, we see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we’ll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.

We lead through our Dalata values of “Our People, Our Fairness, Our Service and Our Individuality”. If you have the right attitude and energy you will have great opportunities to progress within the group. Our company is a place where you can do great things – individually and as a team. You will have the opportunity to develop your talent, be recognised and rewarded for your commitment and pursue a fulfilling career. We also have a number of unique and recognised training programmes to aid your professional and personal development and pride ourselves on creating an objective, supportive and fair working environment for our employees.

Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process.

Do you meet all our expectations? Or can you convince us why you are the best fit for this position?