Programme Delivery Manager - Technology

EPAM Systems; Netherlands; On-site; EUR 90,000 - 120,000; Full time

Job summary

EPAM Systems is looking for a Programme Delivery Manager to join our team in Amsterdam. In this role, you will lead large-scale client engagements across the Benelux region, ensuring successful delivery of complex programs and managing client relationships.

The ideal candidate will have significant delivery experience, strong technical depth, and a proven track record in enterprise commerce or digital transformations. You will collaborate with various stakeholders and teams to drive program success.

Qualifications

• Significant delivery experience leading large programs over 50 FTE.
• Proven track record in enterprise commerce or large-scale digital transformation.
• Strong understanding of microservices and cloud-native delivery.

Responsibilities

• Drive end-to-end delivery from initiation through the full life cycle.
• Manage client relationships and expectations.
• Collaborate with nearshore and offshore teams for delivery plans.

Skills

Delivery experience leading large, complex programs

Experience with SAP Hybris or comparable platforms

Strong understanding of microservices architecture

Executive presence and negotiation skills

Fluent in agile delivery at scale

Job description

We're looking for a Programme Delivery Manager – Technology to join our team in Amsterdam. You will lead large-scale client engagements across the Benelux region, ensuring successful delivery of complex program exceeding 100 FTE. This role involves full accountability for end-to-end delivery, client relationships and commercial performance. You will need sufficient technical depth to challenge architecture, diagnose delivery issues and engage credibly with senior engineering stakeholders.

Responsibilities

• Drive end-to-end delivery from initiation through the full life cycle, ensuring program is delivered successfully and in line with EPAM processes
• Manage client relationships and expectations, representing delivery at project, program and governance levels
• Address client issues, identify and manage engagement risks and ensure client responsibilities are executed
• Develop and maintain delivery plans and coordinate the preparation of proposals and statements of work
• Run multiple activity streams and coordinate with technical and business groups across SDLC and IT service management processes
• Be accountable for all aspects of delivery including financial, sourcing, implementation, business and regulatory requirements
• Collaborate with multi-disciplinary nearshore and offshore teams including product owners, architects, engineers and QA experts to drive estimates, delivery plans and retrospectives

Requirements

• Significant delivery experience leading large, complex, multi-team programs (50+ FTE, multi-year duration)
• Proven track record delivering enterprise commerce or large-scale digital transformation programs in a services/consulting context
• Demonstrated experience with legacy-to-microservices modernization (monolith decomposition, strangler-fig patterns, phased migrations)
• Experience with SAP Hybris / SAP Commerce Cloud or comparable enterprise commerce platforms (Salesforce Commerce, Oracle Commerce, commercetools, etc.)
• Experience delivering for retail, grocery, or consumer-goods clients strongly preferred
• Track record of owning program budgets of $10M+ annually
• Strong understanding of microservices architecture, cloud-native delivery (AWS / Azure / GCP), CI/CD, DevOps and modern engineering practices
• Fluent in agile delivery at scale (SAFe, LeSS, or equivalent), with the judgment to apply hybrid models when needed
• Comfortable engaging in architecture and technical discussions with senior engineers and client architects
• Practical understanding of using AI solutions to improve SDLC efficiency
• Executive presence; proven ability to communicate, influence and negotiate at VP and C-level
• Strong written and verbal communication in English (additional Dutch is a plus)
• Experience leading geographically distributed teams across multiple time zones
• Skilled in commercial conversations: change requests, scope negotiation, contract amendments

Nice to Have

• Experience operating within or alongside a global system integrator delivery model
• Familiarity with composable commerce / MACH architecture principles
• Background in pre-sales, solutioning, or commercial deal shaping for large engagements