Product Owner: Sales Operations & Digital Platforms

ZEEKR Europe

Amsterdam

On-site

EUR 90,000 - 120,000

Full time

14 days+

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Job summary

Zeekr Europe is seeking a Product Owner for Sales Operations to drive digital transformation across European markets. You will partner with business stakeholders and cross-functional teams to define capabilities, prioritize initiatives, and deliver IT solutions covering the full sales lifecycle from wholesale ordering to dealer delivery and incentive management.

The role requires blending business analysis with technical delivery, extensive stakeholder engagement, and experience with DMS/ERP/CRM

Qualifications

Bachelor’s or Master’s degree in Computer Science, Software Engineering, Information Systems, or a related technical discipline.
5+ years of experience as an IT Business Partner, Product Owner, Business Analyst, Digital Product Manager, Solution Consultant, or similar role.
Experience supporting Sales Operations, Dealer Management Systems, CRM, ERP, or enterprise business applications.
Experience delivering business software solutions in automotive, manufacturing, mobility, retail, or enterprise software industries is preferred.
Strong understanding of sales operations processes from wholesale through retail delivery.
Familiarity with Dealer Management Systems (DMS) and dealer network operations.
Understanding of retail finance, leasing, wholesale financing, payment processes, and financial system integrations.
Experience with incentive management, rebate programs, and dealer claim processes is highly desirable.
Knowledge of system integration concepts, APIs, and enterprise application architecture.
Excellent stakeholder management and communication skills.
Strong business analysis and requirements management capabilities.
Proven ability to bridge business needs and technical solutions.
Strong analytical and problem-solving skills.
Experience working in Agile delivery environments.
Fluent in English; additional European languages are an advantage.

Responsibilities

Act as primary IT partner for the Sales Operations organization, building relationships with stakeholders.
Translate business strategies into digital roadmaps and technology initiatives.
Advise on process optimization and digital transformation opportunities related to Sales Operations.
Own and coordinate IT solutions supporting end-to-end sales operations, including wholesale order management, retail delivery, vehicle allocation, logistics, fulfilment, and dealer reporting.
Drive integration and continuous improvement of Dealer Management Systems across dealer networks.
Define requirements for dealer-facing capabilities, including order processing, inventory synchronization, retail reporting, and system integration between OEM platforms and dealer systems.
Coordinate digital solutions for multiple payment methods and financial services integration.
Digitalize incentive programs and manage policy, campaigns, rebates, and settlement processes.
Capture, evaluate, and prioritize business requirements; prepare business cases and functional requirements.
Coordinate delivery with Product Managers, Architects, development teams, QA, and vendors.
Promote standardization and continuous improvement across markets; ensure regulatory alignment.
Collaborate with Sales Operations, Finance, Logistics, Customer Experience, Dealer Network Development, and other functions.
Support rollout, UAT, change management, and user adoption.