Product Owner: Homeowner & Franchise Platform

RP Group B.V.; Amsterdam; Hybrid; EUR 54,000 - 77,000; Full time

Benefits offered by this job

Bonus scheme

27 days holiday

Flexible hours

Work from home

Home office allowance

Training options

Pension plan

Travel insurance

Staff booking

Job summary

Landal is looking for a Product Owner (Homeowner & Franchise) to define and deliver digital products across the homeowner and franchise ecosystem, including Homeowner Portal, owner use rules, settlements, shared ownership, HOA functionalities and integrations with PMS/CRM.

You will own backlog, work with BAs, manage stakeholders, and ensure value realization across platforms such as Maxxton, CRM, and financial systems. Fluency in English is required, Dutch/German helpful.

Qualifications

• 6–8 years of experience as a Product Owner, Digital Product Manager, or Application Owner in hospitality, leisure, or multi-site operations.
• Proven track record managing guest-facing technologies (e.g., mobile apps, self-service kiosks, digital key access, Wi‑Fi, loyalty, or smart room platforms).
• Familiarity with hospitality ecosystems and integrations with PMS, POS, and CRM systems.
• Experience leading Business Analysts and coordinating across multiple technology domains.
• Familiarity with IoT, mobile app ecosystems, and digital guest engagement tools.
• Strong vendor management, analytical, and communication skills.
• Customer-centric, with a passion for enhancing guest experiences through technology.
• Fluent in English; Dutch or German proficiency is advantageous.

Responsibilities

• Define and own the product vision and roadmap for homeowner and franchise-related capabilities.
• Prioritise backlog items based on business value, dependencies, and strategic objectives.
• Balance short-term delivery needs with long-term platform evolution.
• Align product direction with broader initiatives (e.g. PMS, CRM, finance and digital platforms).
• Collaborate closely with other Product Owners to ensure cross-domain alignment and consistent prioritisation across Landal’s platforms.
• Own and maintain a clear, prioritised product backlog; translate business needs into epics, user stories, and acceptance criteria.
• Work closely with Business Analysts to ensure high-quality requirements and readiness for delivery.
• Ensure alignment of backlog priorities across teams and domains.
• Act as the primary interface between business stakeholders and delivery teams.
• Collaborate with Owner Relations, Finance/SSC, Park Operations, Digital teams, vendors, and Franchise stakeholders.
• Facilitate alignment on scope, priorities, and expected outcomes; represent homeowner and franchise interests.
• Guide development teams during sprint execution, validate and realise value, and drive UAT for expected outcomes.
• Monitor adoption, performance, and realised value; oversee end-to-end processes across Maxxton, CRM, financial platforms, and the Homeowner Portal.

Skills

Product ownership

Digital product management

Hospitality tech

Vendor management

Stakeholder management

IoT / mobile apps

English fluency

Job description

Landal is looking for a Product Owner (Homeowner & Franchise) to define and deliver digital products across the homeowner and franchise ecosystem, including Homeowner Portal, owner use rules, settlements, shared ownership, HOA functionalities and integrations with PMS/CRM.

You will own backlog, work with BAs, manage stakeholders, and ensure value realization across platforms such as Maxxton, CRM, and financial systems. Fluency in English is required, Dutch/German helpful.