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Within a central IT technology domain, the Observability team is responsible for providing platforms and capabilities that make IT services transparent, reliable, and measurable. These capabilities enable proactive monitoring, faster incident resolution, and data-driven continuous improvement.
The organization currently operates foundational observability tooling, but the vision, scope, and maturity are evolving. The ambition is to deliver Observability as a Service: integrated, scalable, and value-driven, with clear end-to-end ownership so that teams across IT can rely on trusted insights to deliver secure and resilient services.
The culture emphasizes value creation, ownership across the full lifecycle, collaboration, engineering for trust, and continuous improvement at a sustainable pace. Decisions are guided by evidence rather than opinion, within a psychologically safe environment that supports learning and growth.
As Product Owneryou are accountable for the strategic evolution and value realization of observability products and capabilities within the IT organization.
You define and communicate a clear product vision and roadmap, align with business and IT priorities, and apply evidence-based management to guide decisions and measure outcomes. You operate in a complex stakeholder landscape and create conditions for collaboration and shared ownership across teams with different contexts and needs.
A key aspect of the role is shaping adoption and change enablement, ensuring that improvements are embedded sustainably and deliver measurable value.