Procurement Director - Business Services

Unilever Brasil Ltda.; Rotterdam; On-site; EUR 101,000 - 139,000; Full time

Job summary

Unilever Brasil Ltda. is seeking a Business Services Procurement Director to define and lead the global procurement strategy for Business Services, spanning Workforce, HR Services, Workplace & Facilities, and Outsourcing with a spend of €400+ million. You will drive governance, cost models, and a data-driven operating model at a global scale.

You will lead a multi-layer team across regions, partner with senior stakeholders, and ensure value, compliance and sustainability across all programs.

Qualifications

• Extensive senior procurement leadership across indirect-service portfolios in large multinationals.
• Enterprise leadership mindset with ability to drive through ambiguity and change.
• Demonstrated global sourcing and operating-model design for Business Services.
• Deep expertise in service-cost models, negotiation, contracting and SLAs.

Responsibilities

• Lead a 14-FTE Global Business Services Procurement organisation including Director, six managers and seven assistant managers.
• Define global procurement strategy, governance and performance for Workforce, HR Services, Workplace & Facilities, Outsourcing.
• Shape an operating model that simplifies specifications, rationalises supplier panels and reduces fragmentation.
• Set standards for complex global programmes across BPO, KPO, consulting and outsourced operations.
• Build supplier ecosystems and governance frameworks using SLAs, KPIs and continuous-improvement plans.
• Govern transitions, mobilization and implementation with risk management and data privacy considerations.
• Deliver multi-year value-creation programs with stakeholders, achieving savings, productivity and sustainability outcomes.
• Sponsor digital procurement, analytics, automation and technology-enabled delivery.

Skills

Procurement leadership

Global governance

Strategic sourcing

Supplier management

Change management

Tools

e-tendering systems

Analytics tools

Contract management systems

Job description

Business Services Procurement Director

Function Procurement

Scope Global

Country Location and Worksite Details Netherlands - Hofplein 19, Rotterdam

Salary range: €100.800 to € 138.600 gross per year, depending on experience and internal peer positioning.

Job Purpose

This role exists to define and lead the global procurement strategy for Business Services, covering approximately €400+ million in spend across Workforce, HR Services, Workplace & Facilities, and Outsourcing. The role sets portfolio strategies, commercial frameworks, governance and performance expectations for global and regional execution, applying global scale while responding to business, market and regulatory requirements. Working with functional leaders, regional teams and strategic suppliers, the role drives value, service quality, productivity, compliance, risk management, user experience, sustainability and decarbonisation outcomes, enabled by digital procurement, analytics, automation and technology-enabled service delivery.

Key Responsibilities

• Lead, develop and empower a 14-FTE Global Business Services Procurement organisation comprising this Director role, six Managers and seven Assistant Managers, with all six Managers and one Assistant Manager reporting directly to the Director, and responsibility for approximately €400+ million in global spend.
• Define the global procurement strategy, commercial frameworks, governance and performance expectations across Workforce, HR Services, Workplace & Facilities, and Outsourcing for consistent global and regional execution.
• Shape an expertise-driven operating model that challenges demand, simplifies specifications and service models, rationalises supplier panels and promotes preferred buying channels to reduce fragmentation and improve productivity, compliance, adoption and user experience.
• Set strategic-sourcing and commercial-model standards for complex global and regional programmes across BPO, KPO, consulting, professional services, workforce solutions, HR services, workplace, facilities, travel, fleet and outsourced operations, supported by should-cost, lifetime-cost, benchmarking and market-intelligence disciplines.
• Build strategic supplier ecosystems and measurable service-governance frameworks using SLAs, KPIs, service credits, benchmarking, business reviews and continuous-improvement plans to improve value, service quality, innovation, resilience and user experience.
• Govern supplier transitions, mobilisation and service implementation through clear accountabilities, milestones, readiness criteria, knowledge transfer and change management, while managing data-privacy, operational-resilience, regulatory, financial-health and supplier-concentration risks.
• Build and land multi-year value-creation programmes with senior business stakeholders and partner functions, delivering savings, productivity, released capacity, service quality, compliance, working capital, risk reduction, sustainability and decarbonisation outcomes.
• Sponsor digital procurement, e-tendering, analytics, automation and technology-enabled service delivery that improve sourcing productivity, transactional compliance, supplier visibility, governance, adoption and decision quality.

Required Qualifications

• Extensive senior procurement leadership experience across Workforce, HR Services, Workplace & Facilities, Outsourcing or related indirect-service portfolios in large, complex multinational organisations.
• Enterprise leadership mindset, with the ability to set clear priorities, lead through ambiguity and organisational change, balance strategic thinking with execution, and build high‑performing teams, capability and succession.
• Demonstrated success defining global sourcing, operating-model and supplier strategies for Business Services and leading complex programmes across multiple geographies, with experience operating at comparable spend and organisational scale.
• Deep commercial expertise in service-cost and should-cost models, strategic sourcing, e‑tendering, negotiation, contracting, statements of work, service-level agreements, service credits and benefits realisation.
• Strong understanding of BPO, KPO, professional‑services and managed‑service delivery models, including supplier transitions, mobilisation, service governance