Premium Skincare Consultant - Elevate Customer Experience

AESOP; Amsterdam; On-site; EUR 28,000 - 36,000; Full time

Job summary

AESOP is seeking a Retail Consultant at our Amsterdam Signature Store to deliver a personalized, memorable customer experience. You will combine expert product knowledge with genuine curiosity to help clients discover routines that meet their needs.

In this role you will uphold our standards for service, merchandising, and stock care while building long‑term relationships with a diverse international clientele.

Qualifications

• Previous retail experience in premium or luxury settings.
• Strong customer service and sales skills to build trust.
• Dutch language is a plus; English is required; additional languages welcome.
• Interest in skincare, fragrance, wellbeing; willingness to learn.
• Experience in consultation-based selling is valued.

Responsibilities

• Welcome customers with warmth and professionalism, delivering thoughtful service.
• Conduct personalized consultations across skincare, haircare, body care, and fragrance.
• Contribute to store KPIs through authentic engagement and product recommendations.
• Share the brand story and philosophy to bring AESOP to life.

Skills

Customer service

Sales

Communication

Dutch language

English proficiency

Job description

AESOP is seeking a Retail Consultant at our Amsterdam Signature Store to deliver a personalized, memorable customer experience. You will combine expert product knowledge with genuine curiosity to help clients discover routines that meet their needs.

In this role you will uphold our standards for service, merchandising, and stock care while building long‑term relationships with a diverse international clientele.