People Operations Associate

Jibe Ventures; Amsterdam; On-site; EUR 36,000 - 48,000; Full time

Job summary

Qogita is expanding its People team in Amsterdam to ensure an exceptional employee experience. You will handle contracts, onboarding, payroll updates, and benefits administration while supporting queries across People Operations, Talent Acquisition, and Systems.

As the go-to contact for HR processes, you’ll manage equipment, help articles, and internal comms, and you’ll oversee office operations and health & safety to keep the Amsterdam site running smoothly.

Qualifications

• 1–2 years' experience in an HR administration, People Operations, or similar operational role, with a track record of processing contracts, payroll changes, or onboarding accurately and on time.
• Hands-on experience with an HRIS platform (HiBob, Personio, BambooHR) for employee record administration.
• Able to resolve routine employee queries clearly and promptly, while knowing when to elevate.
• Comfortable managing multiple lifecycle processes - onboarding, payroll changes, offboarding - in parallel without missing deadlines.
• Excellent organisational skills with the ability to prioritise competing tasks, manage multiple deadlines, and maintain a high level of accuracy.
• Strong written and verbal communication skills, with the ability to provide clear guidance in person, respond to employee queries, and write internal communications for a non-HR audience.

Responsibilities

• Execute contracts, pre-boarding, and onboarding processes for every new hire, ensuring a smooth start from offer through first day.
• Coordinate payroll changes and administer benefits, maintaining accurate records in the HRIS throughout the employee lifecycle.
• Manage the People inbox, resolving a variety of HR queries and escalating complex people matters, recruitment queries, or systems and automation issues to the relevant team.
• Own equipment operations, including coordinating equipment requests, ordering, tracking, and maintaining accurate records for new joiners, existing employees, and leavers.
• Maintain help articles, FAQs, and internal communications so employees can self-serve accurate information.
• Act as a key point of contact for employees, managers, and leadership, providing timely guidance on people processes and ensuring a high-quality employee experience.
• Run office operations, including premises liaison, supplies, visitor coordination, and health & safety administration.
• Prepare and support ad hoc office-related requests to keep the Amsterdam office running smoothly.

Skills

HR administration

People Operations

Organisational skills

Communication skills

Tools

HiBob

Personio

BambooHR

Job description

The People team owns the full employee experience at Qogita - from hiring through offboarding - partnering with every function in the business to build the processes and support that lets a fast-growing team scale smoothly.

You bring precision and a service mindset to that experience, executing contracts, onboarding, payroll changes, and benefits administration accurately and on time while acting as the first point of contact for employee queries. You'll work across People Operations, Talent Acquisition, and Systems to keep the employee experience running smoothly.

• Execute contracts, pre-boarding, and onboarding processes for every new hire, ensuring a smooth start from offer through first day.
• Coordinate payroll changes and administer benefits, maintaining accurate records in the HRIS throughout the employee lifecycle.
• Manage the People inbox, resolving a variety of HR queries and escalating complex people matters, recruitment queries, or systems and automation issues to the relevant team.
• Own equipment operations, including coordinating equipment requests, ordering, tracking, and maintaining accurate records for new joiners, existing employees, and leavers.
• Maintain help articles, FAQs, and internal communications so employees can self-serve accurate information.
• Act as a key point of contact for employees, managers, and leadership, providing timely guidance on people processes and ensuring a high-quality employee experience.
• Run office operations, including premises liaison, supplies, visitor coordination, and health & safety administration.
• Prepare and support ad hoc office-related requests to keep the Amsterdam office running smoothly.

• 1–2 years' experience in an HR administration, People Operations, or similar operational role, with a track record of processing contracts, payroll changes, or onboarding accurately and on time.
• Hands-on experience with an HRIS platform (e.g. HiBob, Personio, BambooHR) for employee record administration.
• Able to resolve routine employee queries clearly and promptly, while knowing when to elevate.
• Comfortable managing multiple lifecycle processes - onboarding, payroll changes, offboarding - in parallel without missing deadlines.
• Excellent organisational skills with the ability to prioritise competing tasks, manage multiple deadlines, and maintain a high level of accuracy and attention to detail.
• Strong written and verbal communication skills, with the ability to provide clear guidance in person, respond to employee queries, and write internal communications for a non-HR audience.