Outlet - Store Manager

Clarks; Lelystad; On-site; EUR 42,000 - 65,000; Full time

Job summary

Clarks in Lelystad, Netherlands is seeking a Store Manager to lead a high-performing team and deliver the brand’s retail standards across the store. You will drive sales, manage costs, and ensure a safe, engaging shopping environment while coaching staff and optimizing merchandising to meet KPIs.

This role focuses on day-to-day operations, staff scheduling, training, and compliance with company policies to maximise profitability.

Responsibilities

• Lead and motivate the team to achieve targets and deliver the required consumer experience.
• Manage controllable costs and efficiencies to proactively improve profitability.
• Responsible for the management of the sales floor during trading hours.
• Regularly review commercial opportunities and consumer feedback to improve sales and take appropriate action.
• Lead implementation of the trading plan, including visual merchandising, to ensure the store and team are ready for all trading periods.
• Plan staffing levels against trading plan and manage rotas.
• Ensure all employment changes and relevant forms are completed to ensure team members are paid accurately and on time, including ensuring capability of management team to deliver.
• Recruit, develop and train a high-performing and highly engaged team.
• Manage Health and Safety procedures in store including ensuring all team members understand their responsibilities.
• Manage all Employee Relations issues (including underperformance issues) fairly and in accordance with Company Policies and Procedures.
• Regularly review own performance and maintain a personal development plan.
• Manage cash, stock and security procedures to Company standards, including ensuring all team members understand their responsibilities.
• Ensure store compliance with all company and legal requirements, including visual merchandising guidelines, PCI, data protection, right to work, etc.
• Drive the implementation and delivery of key/new initiatives within store to achieve the objectives.
• Ensures the store administration processes are carried out effectively, with audit targets achieved.
• Ensures the effective management of the stock flow process to maximise sales and minimise losses.

Job description

Job Overview

To manage a Clarks store in line with the business objectives. To lead and motivate the store team in order to maximise sales and profit, delivering set targets and KPIs. Responsible for the day to day running of the store, focusing on opportunities to enhance the consumer experience through delivery of the highest retail standards and team behaviours.

Responsibilities

• Lead and motivate the team to achieve targets and deliver the required consumer experience.
• Manage controllable costs and efficiencies to proactively improve profitability.
• Responsible for the management of the sales floor during trading hours.
• Regularly review commercial opportunities and consumer feedback to improve sales and take appropriate action.
• Lead implementation of the trading plan, including visual merchandising, to ensure the store and team are ready for all trading periods.
• Plan staffing levels against trading plan and manage rotas.
• Ensure all employment changes and relevant forms are completed to ensure team members are paid accurately and on time, including ensuring capability of management team to deliver.
• Recruit, develop and train a high-performing and highly engaged team.
• Manage Health and Safety procedures in store including ensuring all team members understand their responsibilities.
• Manage all Employee Relations issues (including underperformance issues) fairly and in accordance with Company Policies and Procedures.
• Regularly review own performance and maintain a personal development plan.
• Manage cash, stock and security procedures to Company standards, including ensuring all team members understand their responsibilities.
• Ensure store compliance with all company and legal requirements, including visual merchandising guidelines, PCI, data protection, right to work, etc.
• Drive the implementation and delivery of key/new initiatives within store to achieve the objectives.
• Ensures the store administration processes are carried out effectively, with audit targets achieved.
• Ensures the effective management of the stock flow process to maximise sales and minimise losses.