The Functioneel Beheerder OWS is responsible for the stable, compliant, and correct functioning of the Ortec Workforce Scheduling system used for workforce planning and hour registration across cargo, passenger, and ramp operations.
The role acts as the functional owner and orchestrator between operations, HR, payroll, IT, and the system vendor (Ortec), ensuring correct configuration, data flows, and compliance with labour legislation.
Responsibilities:
- Own the functional configuration, maintenance, and stability of Ortec Workforce Scheduling (OWS)
- Translate labour law (ATW), CAO agreements, and internal policies into correct system rules and parameters
- Ensure accurate planning, hour registration, allowances, and data transfer to HR and payroll systems (AFAS)
- Manage change requests: analyse impact, prioritise, test, document, and communicate system changes
- Monitor and resolve issues related to compliance, scheduling logic, and data inconsistencies
- Act as the functional bridge between Planning, Operations, HR, Payroll, IT, and external vendor Ortec
- Coordinate with Ortec on incidents, system improvements, updates, and support delivery
- Support, advise, and train planners; distinguish user errors from system or configuration issues
- Safeguard compliance and provide input for audits, reports, and inspections
Requirements:
- Proven experience in functional or application management of workforce planning / scheduling systems
- Deep hands‑on knowledge of Ortec Workforce Scheduling (OWS)
- Strong understanding of workforce planning, rostering, labour law (ATW), and CAO logic
- Experience working with HR, payroll, and salary administration processes
- Familiarity with system integrations and data flows
- Experience in complex, high-volume, operational environments
- Strong communication skills and ability to coordinate across multiple stakeholders
- Comfortable working with system vendors to negotiate changes and resolve issues
What on offer:
- Key expert role with high ownership and visibility in a mission-critical system
- Close collaboration with HR, Payroll, IT, Operations, and senior stakeholders