Order Processing & Office Admin Specialist (ERP)

Hamilton Bonaduz AG; Eindhoven; Hybrid; EUR 38,000 - 54,000; Full time

Job summary

Hamilton Bonaduz AG in Eindhoven is seeking an Order Processing and Office Administration professional (100%) to manage customer sales orders, invoices, and coordination with the HQ. The role requires ERP experience, CRM familiarity, and strong Office skills.

You will support project teams, track delivery schedules, and handle day-to-day office operations; fluency in Dutch and English is required, French a plus.

Qualifications

• At least 3 years of experience in customer service, order processing, or office administration.
• Experience with ERP systems, preferably Microsoft Dynamics 365 (D365), and CRM platforms.
• Proficient in Microsoft Office applications.
• Strong customer service mindset with attention to detail.
• Hands-on, proactive, and able to work independently.
• Well-organized with strong problem-solving and communication skills.
• Fluent in Dutch and English (B2/C1 certificate); French is an advantage.

Responsibilities

• Create, process, and manage customer sales orders and distribute to Headquarters.
• Monitor communications and maintain project plans with Project Managers.
• Track and monitor delivery schedules and communicate delays.
• Prepare customer invoices and coordinate customs documentation.
• Generate invoices for service activities and after-sales services.
• Coordinate spare parts and stock supply for Field Service Engineers.

Skills

Customer service

Order processing

Office administration

Attention to detail

Communication skills

Independent

Proactive

Well-organized

Dutch language

English language

Tools

Microsoft Dynamics 365 (D365)

CRM platforms

Microsoft Office

Job description

Hamilton Bonaduz AG in Eindhoven is seeking an Order Processing and Office Administration professional (100%) to manage customer sales orders, invoices, and coordination with the HQ. The role requires ERP experience, CRM familiarity, and strong Office skills.

You will support project teams, track delivery schedules, and handle day-to-day office operations; fluency in Dutch and English is required, French a plus.