Operations Team Lead

GXO Logistics, Inc.; Amsterdam; On-site; EUR 42,000 - 60,000; Full time

Benefits offered by this job

Full-time position

Diversity & inclusion

GXO University

Development ownership

Job summary

GXO Logistics, Inc. is seeking a Team Leader for our Amsterdam, Schiphol-Rijk site. You will lead a small team, coordinate activities across scrap management, returns inventory and order processing, and drive continuous improvements.

You will report to the Warehouse Manager, maintain daily operations, ensure safety and KPI achievement, and develop team members through coaching. Fluency in English and experience in logistics are required, with rotating shifts 06:00–15:00 and 13:00–22:00.

Qualifications

• Experience as a team leader in logistics, warehousing or similar operational setting.
• Strong communication skills in English at all levels.
• Proficiency with SAP and Excel for daily operations.

Responsibilities

• Manage team performance and develop team members through coaching and training.
• Achieve operational KPIs and monitor performance metrics.
• Assign tasks and monitor completion for accuracy.
• Maintain a safe working environment and address employee relations issues.
• Champion health, safety and environment (HSE) mindset.
• Lead continuous improvement initiatives using 5S, Lean and Kaizen.
• Coordinate start-up activities with cross-functional teams.
• Support hiring, performance reviews and promotions decisions.
• Liaise with internal and external customers on operational matters.
• Plan staffing and workload for the team.

Skills

Team leadership

English communication

Tools

SAP

Excel

Job description

Logistics at full potential – Team Leader

Are you a passionate people leader? We are recruiting a Team Leader for our site in Amsterdam, Schiphol-Rijk.

Whether you are an experienced Team Leader looking for a new challenge or have supported a team and are ready to step into a leadership role, we would like to hear from you. Previous experience in a logistics, warehousing, production or manufacturing environment is required.

Working in our Value-Added Service team, you will connect departments and coordinate activities across scrap management, returns inventory and order processing.

You will lead and motivate a team of 5–6 employees, including a Coordinator, while driving continuous process improvements through Kaizen.

Supporting one of our key clients in the technology industry, you will report to the Warehouse Manager. With support from a Coordinator, you will maintain an overview of daily operations, ensuring the team works effectively and receives the support it needs.

For this role, you must be fluent in English and able to work rotating shifts Monday–Friday, 06:00–15:00 and 13:00–22:00, with very occasional Saturday working.

What You Do on a Typical Day

• Manage team performance and develop team members through training and coaching.
• Take accountability for achieving all operational KPIs.
• Assign tasks and monitor completion to ensure accuracy.
• Maintain a safe working environment and a positive team dynamic, addressing employee relations issues and taking corrective action when necessary.
• Champion a health, safety and environment (HSE) mindset.
• Actively contribute to continuous improvement initiatives using 5S, Lean and Kaizen ways of working.
• Lead start-up activities with cross-functional teams.
• Make recommendations on hiring, termination, performance reviews and promotions.
• Liaise daily with internal and external customers on operational matters.
• Plan staffing and organise the team's workload.
• Promote compliance with agency standards and foster a proactive safety culture.
• Maintain clear, up-to-date documentation of departmental processes.
• Train team members to keep their knowledge of processes, policies and procedures up to date.

What You Need to Succeed At GXO

• Experience as a team leader, or experience supporting team leadership, in logistics, warehousing, distribution, manufacturing or a similar operational environment.
• Strong communication skills in English, with the ability to communicate effectively at different levels.
• An enthusiastic, flexible approach and the ability to use your initiative.
• Good working knowledge of SAP and Excel.

What We Offer You

• A full-time position in an engaging, challenging environment, with opportunities to develop your ideas and work independently within a committed team.
• A working environment that values diversity, inclusion and equity.
• A varied role with real responsibility, where no two days are the same.
• Access to GXO University to support your personal development and growth.
• The opportunity to take ownership of your success, with support for your development.

Unlock the potential of your future!

Your work environment

Working at GXO Logistics means working in a dynamic and international organization. A fascinating environment with plenty of room for personal input and development. Employees at GXO Logistics are in charge of their own success. Whatever your position at GXO Logistics, you will face new challenges every day, which will enable you to develop optimally. We support you in your development so that you can contribute to the entrepreneurship of our organisation.

GXO Logistics offers advanced supply chain solutions for the world's most successful companies in many industries; like e-commerce, food & retail and industrial multinationals. In the BeNe region (The Netherlands and Belgium) GXO BeNe operates from +30 different locations with its headquarters in Eindhoven (NL).

Want to know more about GXO Logistics?

Watch the video below or visit our website gxo.com.

https://www.youtube.com/watch?v=3P7NC8gl3bg

In short, this is the next place you want to work!

Interested?