Operations & Process Intern: Digital Service Design

Abbott; Netherlands; On-site; EUR 5,000 - 6,100; Full time

Benefits offered by this job

Laptop provided

Internship allowance

Job summary

Abbott Zwolle is offering a graduation internship for an Operator Customs and Trade Compliance intern. You will transform the Customs Community of Practice into a scalable, digitally supported service network and design a TOPdesk-based prototype.

You will analyze stakeholder needs, define KPIs, and develop a roadmap for expansion. This internship emphasizes independence and collaboration, with mentorship and access to Abbott systems.

Qualifications

• Interested in business analysis, process improvement, service management and knowledge sharing.

Responsibilities

• Analyse current processes, stakeholder needs and available service data.

Skills

Business analysis

Process improvement

Service management

Knowledge sharing

Analytical skills

Research skills

Communication skills

Independence and collaboration

Dashboarding

Education

Final year university student

Tools

TOPdesk

Job description

Abbott Zwolle is offering a graduation internship for an Operator Customs and Trade Compliance intern. You will transform the Customs Community of Practice into a scalable, digitally supported service network and design a TOPdesk-based prototype.

You will analyze stakeholder needs, define KPIs, and develop a roadmap for expansion. This internship emphasizes independence and collaboration, with mentorship and access to Abbott systems.