Internship Operator Customs & Trade Compliance

Abbott; Zwolle; Sur place; EUR 5 400 - 5 800; Plein temps

Avantages offerts par ce poste

Mentor support

Internship allowance €500 gross/month

Provided laptop

Résumé du poste

Abbott in Zwolle, Netherlands, is offering an internship position in Operator Customs and Trade Compliance. You will help transform the Customs Community of Practice into a scalable, digitally supported service network, investigate TOPdesk-enabled intake, routing, and reporting, and design prototypes under supervision.

The role requires final-year university student status with an internship obligation, and offers mentorship, access to systems and a monthly €500 gross internship allowance.

Qualifications

• Final year university student with mandatory internship.
• Interest in business analysis, process improvement, service management and knowledge sharing.
• Strong analytical, research and communication skills.
• Able to translate stakeholder requirements into practical digital solutions.
• Familiarity with TOPdesk is an advantage.
• Prior customs expertise is not required.

Responsabilités

• Analyse current processes, stakeholder needs and available service data.
• Identify opportunities to improve request intake, classification, assignment and escalation.
• Design user-friendly forms, workflows and a structured knowledge-management approach.
• Develop and test a TOPdesk prototype within an agreed pilot scope.
• Propose roles, responsibilities, service levels and knowledge-review processes.
• Define relevant KPIs and develop a dashboard concept.
• Deliver an implementation roadmap, business case and recommendations for further expansion.

Connaissances

Business analysis

Process improvement

Service management

Knowledge sharing

Analytical skills

Communication skills

Stakeholder management

TOPdesk familiarity

Outils

TOPdesk

Description du poste

Job Description

We are looking for a Intern for Operator Customs and Trade Compliance at Abbott Zwolle!

What will you be doing? Help transform the Customs Community of Practice into a scalable, digitally supported service network. During this graduation internship, you will investigate how TOPdesk can support centralized requests, effective routing, knowledge sharing and management reporting, translating business needs into a practical design and working prototype.

Responsibilities

• Analyse current processes, stakeholder needs and available service data.
• Identify opportunities to improve request intake, classification, assignment and escalation.
• Design user-friendly forms, workflows and a structured knowledge-management approach.
• Develop and test a TOPdesk prototype within an agreed pilot scope.
• Propose roles, responsibilities, service levels and knowledge-review processes.
• Define relevant KPIs and develop a dashboard concept.
• Deliver an implementation roadmap, business case and recommendations for further expansion.

Required Background

Interested in business analysis, process improvement, service management and knowledge sharing. Able to translate stakeholder requirements into practical digital solutions. Strong analytical, research and communication skills. Comfortable working independently and collaborating with different stakeholders. A Pre, familiarity with TOPdesk, workflow configuration or dashboarding is an advantage; prior customs expertise is not required. Must be a final year university student with a mandatory internship requirement.

What do we offer?

You will be offered an internship placement at a globally operating healthcare company. An internship is an excellent opportunity to get acquainted with Abbott, and perhaps one of Abbott’s businesses may even become your future employer.

You will have a dedicated supervisor who will support you with the content and progress of your assignment, as well as a mentor. Your supervisor and mentor will discuss your progress with you and, if necessary, coordinate with your educational institution.

To help you perform your work effectively, you will be given access to company systems and provided with an Abbott laptop. Finally, you will receive an internship allowance of €500 gross per month (based on a full-time internship).

The base pay for this position is N/A. In specific locations, the pay range may vary from the range posted.

Job Details

• Job Family: Administrative Support
• Division: IFO International Finance
• Location: Netherlands > Zwolle : Grote Voort 247
• Additional Locations:
• Work Shift: Standard
• Travel: Not specified
• Medical Surveillance: Not Applicable
• Significant Work Activities: Not Applicable

About Abbott

Abbott is about the power of health. For more than 135 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 160 countries, we create new solutions — across the spectrum of health, around the world, for all stages of life. Whether it’s next-generation diagnostics, life-changing devices, science-based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health. The people of Abbott come to work each day with relentless energy, enthusiasm and a promise to enhance the health and well-being of millions of people. They push the boundaries to help manage and treat some of life’s greatest health challenges.

We invite you to explore opportunities at Abbott, to see if your talents and career aspirations may fit with our openings.

An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce.