Operations Director NL

WebHosting; Amsterdam, Haarlem; Hybrid; EUR 120,000 - 180,000; Full time

Benefits offered by this job

Lease bike plan

Job summary

Leaseweb NL is seeking a seasoned Operations Director to organize and oversee daily operations for the NL unit. The role calls for strong leadership to continually improve operational efficiency and productivity.

Reporting to the Managing Director NL, you will manage a team of ~100 across Amsterdam and Haarlem, with 4 direct reports, and collaborate closely with Sales to deliver reliable infrastructure deliveries and customer care.

Responsibilities

• Defining and implementing the strategy of the Operations Department through effective directions and management of resources in order to achieve company targets.
• Develop the organization by developing your people. You enable their success by facilitating their personal- and professional development.
• Evaluate overall performance by gathering, analyzing and interpreting data and metrics
• Naturally you develop, safeguard and transfer/share account intelligence, domain and market knowledge

Job description

Leaseweb ·Netherlands, Remote (Netherlands)

Remote Full-time Senior Operations

Job Description

We are looking for a seasoned Operations Director to organize and oversee the daily operations of Leaseweb NL. The candidate must be an excellent leader who can continuously improve the strategic goals for operation efficiency and increased productivity.

The NL Operations department takes responsibility for all the infrastructure deliveries, customer care, and works closely with the Sales organization. The Operations Director has 4 direct reports (DC Operations, Customer Care, CSD, and Customer Success Management), and manages a team of around 100 people based in Amsterdam and Haarlem.

The Operations Director reports to the Managing Director NL and will be part of the Leaseweb NL management team.

Responsibilities

• Defining and implementing the strategy of the Operations Department through effective directions and management of resources in order to achieve company targets.
• Develop the organization by developing your people. You enable their success by facilitating their personal- and professional development.
• Evaluate overall performance by gathering, analyzing and interpreting data and metrics
• Naturally you develop, safeguard and transfer/share account intelligence, domain and market knowledge

Benefits include:

• Lease bike plan

For questions, please reach out to Merve Bulazar, Senior Talent Acquisition Specialist, at: [e-mail]