Operations & Delivery Intern - Intercruises

TUI Group; Amsterdam; Hybrid; EUR 5,600 - 6,700; Full time

Benefits offered by this job

Internship allowance – €500-€600 per月

Job summary

Intercruises Shoreside & Port Services in Amsterdam is offering an internship in the Operations & Delivery team focused on cruise operations. You will support preparation, execution, and evaluation of operational processes and collaborate with international partners.

Responsibilities include updating suppliers, booking tour guides, coordinating with the Port Operations Manager, and developing feedback systems for Tour Directors.

Qualifications

• Studying Business Management or Supply Chain; available from February 2027.
• Strong communication and customer-friendly mindset.
• Able to work independently and in a team.

Responsibilities

• Update suppliers about bookings and guest information.
• Book tour guides according to planning.
• Collaborate with the Port Operations Manager and collect feedback.
• Develop a feedback system for Tour Directors.
• Handle last-minute changes and coordinate with international partners.

Skills

Communicative skills

Customer-friendly

Teamwork

Independent work

Education

Business Management or Supply Chain

Job description

Are you looking for an internship in Amsterdam in the dynamic world of cruise operations?

We are looking for an enthusiastic working intern for our Operations & Delivery team at Intercruises Shoreside & Port Services in Amsterdam! As a global specialist in port and excursion services, we ensure that cruise guests in more than 50 countries have an unforgettable experience: from dock to shore.

What will you do?

As an intern, you dive into the world of cruise operations and support the preparation, execution, and evaluation of operational processes:

• Update suppliers about bookings and guest information
• Book tour guides and guides according to planning
• Collaborate with the Port Operations Manager and collect feedback
• Develop a feedback system for Tour Directors
• Handle last-minute changes and coordinate with international partners

What do you get from us?

• Growth & development – Training and guidance from experienced colleagues to take your skills to a higher level
• Dynamic work environment – No day is the same! You work with different departments and build a valuable network
• Work-life balance – Drinks and team activities to relax together
• Future perspective – This internship can be your springplank to a career within our company
• Internship allowance – €500-€600 per month, depending on education level

Who are you?

• You are studying Business Management or Supply Chain and are available from February 2027
• You have a passion for travel and knowledge of different destinations
• You are communicatively strong and customer-friendly
• You work independently and in a team
• You have excellent command of English (Dutch is a plus!)

From your work to a place where you feel at home.At TUI, we embrace diversity, equity, and inclusion and encourage everyone to come as they are, because together our potential is limitless.