Operational Account Manager

DSJ Global; Rotterdam; On-site; EUR 42,000 - 66,000; Full time

Job summary

DSJ Global is partnering with a specialist logistics provider that supports maritime, offshore and industrial sectors worldwide. You will own global shipments, solve operational challenges and deliver exceptional service to customers across multiple continents.

You will manage international air, ocean and road freight shipments, coordinate time-critical movements, liaise with customers and carriers, negotiate rates, support key accounts and maintain accurate shipment records for invoicing.

Qualifications

• 4+ years of experience within freight forwarding, logistics operations, etc.
• Exposure to airfreight, ocean freight, road transport, or multimodal logistics.
• A proactive mindset with a natural ability to solve problems and take ownership.
• Excellent communication skills and a customer-focused approach.

Responsibilities

• Managing international air, ocean and road freight shipments.
• Coordinating time-critical movements for marine, offshore and project cargo customers.
• Liaising daily with customers, carriers, agents and suppliers across global locations.
• Obtaining and negotiating freight rates to deliver cost-effective solutions.
• Supporting key customer accounts by providing operational expertise.
• Preparing shipment files for invoicing and maintaining accurate operational records.

Skills

Freight forwarding

Logistics operations

Airfreight

Ocean freight

Road transport

Multimodal

Problem solving

Customer service

Negotiation

Job description

Are you someone who thrives in a fast-paced logistics environment and enjoys coordinating complex international shipments from start to finish?

We're partnering with a specialist logistics provider that supports the maritime, offshore and industrial sectors worldwide. This is an opportunity to join a close-knit team where you'll take ownership of global shipments, solve operational challenges and play a key role in delivering exceptional service to customers across multiple continents.

What you’ll be doing

• Managing international air, ocean and road freight shipments.
• Coordinating time-critical movements for marine, offshore and project cargo customers.
• Liaising daily with customers, carriers, agents and suppliers across global locations.
• Obtaining and negotiating freight rates to deliver cost-effective solutions.
• Supporting key customer accounts by providing operational expertise.
• Preparing shipment files for invoicing and maintaining accurate operational records.

What we’re looking for

• 4+ years of experience within freight forwarding, logistics operations, etc.
• Exposure to airfreight, ocean freight, road transport, or multimodal logistics.
• A proactive mindset with a natural ability to solve problems and take ownership.
• Excellent communication skills and a customer-focused approach.