OpenText ECM Functional Consultant (ID:4093)

Stafide; Amsterdam; On-site; EUR 90,000 - 130,000; Full time

Job summary

Stafide is seeking an OpenText ECM Functional Consultant to design, implement, configure, and support enterprise content management solutions for complex business documents and digital content in Amsterdam.

You will integrate OpenText Content Suite with SAP, ERP, CRM, and other enterprise apps, develop workflows and forms, and ensure governance, compliance, and retention. The ideal candidate has 10+ years' experience, strong troubleshooting, and excellent stakeholder management.

Qualifications

• 10+ years of experience in OpenText solutions or similar ECM environments.
• Deep expertise in OpenText ECM and Content Suite, incl. Archive Center, Document Management and workflows.
• Hands-on integrating and customizing OpenText with SAP, ERP, CRM and third-party apps.
• Knowledge of content governance, records management, compliance and retention.
• Experience in workflow development, upgrades, migrations and performance optimization.
• Strong troubleshooting and production-support skills.
• Ability to translate business requirements into technical and functional ECM solutions.
• Experience creating technical documentation and delivering user training.

Responsibilities

• Design, implement, configure, and support OpenText ECM solutions.
• Configure and customize OpenText Content Suite, Document Management, and workflows.
• Integrate OpenText platforms with SAP, ERP, CRM and other enterprise applications.
• Develop workflows, forms, and governance processes for content lifecycle management.
• Perform system configuration, upgrades, migrations, and performance optimization.
• Collaborate with stakeholders to gather requirements and deliver scalable ECM solutions.
• Troubleshoot application issues, provide production support, and ensure system availability.
• Create and maintain technical documentation, and support user training.
• Support content governance, records management, compliance, and retention requirements.

Skills

OpenText ECM

Content Suite

Exstream

SAP/ERP/CRM integration

Workflow development

Document lifecycle management

Troubleshooting

Technical documentation

Stakeholder management

System upgrades & migrations

Tools

Archive Center

Document Management

Workflow automation

Job description

OpenText ECM Functional Consultant (ID:4093)

As an OpenText ECM Functional Consultant, you will:

• Design, implement, configure, and support OpenText Enterprise Content Management (ECM) solutions to manage business documents and digital content.
• Configure and customize OpenText Content Suite, Document Management, and workflow solutions based on business requirements.
• Integrate OpenText platforms with SAP, ERP, CRM, and other enterprise applications.
• Develop workflows, forms, and content governance processes to improve document lifecycle management.
• Perform system configuration, upgrades, migrations, and performance optimization activities.
• Collaborate with business stakeholders to gather requirements and deliver scalable ECM solutions.
• Troubleshoot application issues, provide production support, and ensure system availability.
• Create and maintain technical documentation, conduct user training, and support continuous improvement initiatives.
• Support content governance, records management, compliance, and document retention requirements.
• Leverage OpenText expertise, including relevant Exstream capabilities, to support enterprise content management requirements.

What You Bring to the Table:

• 10+ years of experience in OpenText solutions or a similar enterprise content management environment.
• Strong expertise in OpenText ECM and Content Suite, including Archive Center, Document Management, and workflow solutions.
• Experience with OpenText Exstream.
• Hands-on experience integrating and customizing OpenText solutions with SAP, ERP, CRM, and third-party applications.
• Knowledge of content governance, records management, document lifecycle management, compliance, and information retention.
• Experience in workflow development, forms configuration, system upgrades, migrations, and performance optimization.
• Strong troubleshooting skills and experience providing application and production support.
• Ability to gather business requirements and translate them into effective technical and functional solutions.
• Experience preparing technical documentation, delivering user training, and supporting continuous improvement initiatives.
• Strong stakeholder management, analytical, and problem-solving skills.

You Should Possess the Ability To:

• Understand business requirements and translate them into practical ECM solutions.
• Collaborate effectively with business stakeholders, technical teams, and application owners.
• Analyze complex application issues and drive them towards resolution.
• Manage integrations and ensure effective information flow between enterprise applications.
• Maintain document governance, compliance, and records management standards.
• Communicate technical concepts clearly to both technical and non-technical stakeholders.
• Take ownership of assigned activities and proactively identify opportunities for process and system improvements.

What We Bring to the Table:

• Opportunity to work on enterprise-level OpenText ECM solutions.
• Exposure to document management, workflow automation, and enterprise application integrations.
• Collaboration with business stakeholders and technical teams on content management initiatives.
• Opportunity to contribute to system optimization, content governance, and continuous improvement activities.