Onsite Field Service Engineer Water Treatment & Process Tech

Veolia; Roosendaal; On-site; EUR 42,000 - 66,000; Full time

Job summary

Veolia in the Netherlands is seeking a Field Service Engineer SES BNL to deliver on-site chemical testing, calibration and troubleshooting for major accounts along the Rotterdam–Antwerp axis.

You will report to the Field Service Leader and work with the Account Manager to ensure customer satisfaction, safety compliance, and successful field trials in a demanding hydrocarbon processing environment.

Qualifications

• B.Sc. or higher degree with a chemical background.
• Fluency in Dutch and English, both verbal and written.
• Strong Windows Office skills and experience with Google tools.

Responsibilities

• Perform on-site chemical testing and follow-up, calibrate field equipment.
• Ensure ISO program and QMS compliance.
• Improve customer satisfaction and encourage customer surveys.
• Prepare reports and data processing using the InSight platform.
• First-line troubleshooting for cooling, boiler, water & waste and process treatment applications.
• Review KPIs with the Account Manager in close cooperation with the Accounts Manager.
• Execute site surveys, equipment start-up and commissioning.
• Manage repairs and maintenance/warranty.
• Maintain strong verbal and written contact with customer organizations.
• Support costing of contracts and participate in local team meetings.
• Participate in trainings and piloting/field trials as required.
• Contribute to best practice sharing within the local team.
• Comply with Veolia and customer safety policies.
• Support differentiating sales initiatives and execute strategy.
• Report all work-related incidents and accidents.

Skills

Service oriented

Chemical background

Initiative

Team player & independent

Commercial awareness

Communication skills

Dutch language proficiency

English proficiency

Problem-solving

Flexibility

Education

B.Sc. or higher in Chemistry

Tools

MS Office

Google Tools

Veolia IT tools

Job description

Veolia in the Netherlands is seeking a Field Service Engineer SES BNL to deliver on-site chemical testing, calibration and troubleshooting for major accounts along the Rotterdam–Antwerp axis.

You will report to the Field Service Leader and work with the Account Manager to ensure customer satisfaction, safety compliance, and successful field trials in a demanding hydrocarbon processing environment.