Field Service Engineer – Water Treatment & On-Site Support

Bilfinger; Roosendaal; On-site; EUR 52,000 - 75,000; Full time

Job summary

Veolia Group's Water Technology division is seeking a Field Service Engineer SES BNL to deliver on-site services for major customers along the Rotterdam–Antwerp axis. You will perform chemical testing, calibration of field equipment, and ensure compliance with ISO/QMS standards, while supporting customer satisfaction and reporting via the InSight platform.

Responsibilities include site surveys, start-up and commissioning, repairs and maintenance, and coordinating projects with account teams.

Qualifications

• B.Sc. or higher degree with a Chemical background.
• Fluency in Dutch and English, both verbal and written.
• High competence with Windows Office and Google tools (especially Google Sheets).
• Possession of driving license is required.

Responsibilities

• Perform on-site chemical testing and program follow-up and conduct calibration of field equipment.
• Compliance with ISO program and QMS requirements
• Working to improve customer satisfaction and encourage customers to participate in customer satisfaction surveys.
• Customer reporting/Data processing with the use of our InSight platform
• First line trouble shooting for Cooling, Boiler, Water & Waste and Industrial process treatment applications
• Frequent review of agreed Key Performance Indicators with the customer in close cooperation with the Account Manager
• Execute Site Surveys, Equipment Start up and Commissioning
• Management of Repairs/Maintenance/warrantee
• Retain strong verbal and written contact with different levels within the customers organization
• Minor assembly operations, as required
• Project coordination
• Support costing of contracts.
• Follow and conduct technical trainings
• Fulfill Piloting and Field trials when required
• Participate in the local team meetings to share best practices
• Comply with integrity and safety as required by Veolia and customers policies
• Manage differentiating sales initiatives and execute our strategy
• Report all work-related accidents, diseases, dangerous occurrences, near misses, incidents and damage to property.

Skills

Service oriented

External focus

Communication skills

Team player

Independent

Commercial awareness

English proficiency

Windows Office

Google Tools

Veolia IT tools

Problem solving

Flexibility

Education

B.Sc. or higher, Chemical background

Tools

Windows Office

Google Tools

Veolia IT tools

Job description

Veolia Group's Water Technology division is seeking a Field Service Engineer SES BNL to deliver on-site services for major customers along the Rotterdam–Antwerp axis. You will perform chemical testing, calibration of field equipment, and ensure compliance with ISO/QMS standards, while supporting customer satisfaction and reporting via the InSight platform.

Responsibilities include site surveys, start-up and commissioning, repairs and maintenance, and coordinating projects with account teams.