On-Site ICT Systems Technician – Hague

Wlgroup; Den Haag; On-site; EUR 42,000 - 62,000; Full time

Job summary

Wlgroup in The Hague is seeking an experienced ICT technician to install, configure, diagnose, and support on-site hardware and software, with rotation on-call duties and hands-on involvement in engineering changes.

You will monitor systems, perform network maintenance, and work from a standing framework to resolve issues promptly, using TCP/IP, VPN, VLAN, DNS, and related tools. Strong English and ITIL background are valued.

Qualifications

• Several years of implementing and maintaining ICT end systems inside a large organisation.
• Confidence configuring hardware and software, and the independence to solve a problem alone.
• Troubleshooting under pressure with users waiting, and the patience that goes with it.
• Useful extras: networking (TCP/IP, VPN, VLAN, firewall, DNS), server hosting and storage configuration, log analysis, packet capture, some scripting or development.
• ITIL training, and professional English.

Responsibilities

• Installing, configuring and removing hardware and software, testing what you have done and recording what now exists.
• Watching operational systems for load and failure, tuning them, and taking new versions of system software through test into service.
• Carrying out network maintenance and configuration work, and diagnosing faults with a proper method and proper tools.
• Taking second-line tickets to resolution against agreed response targets, including your share of the immediate on-call rota.
• Helping with the design, test and on-site support of engineering changes to the service, on top of day-to-day operations.

Job description

Wlgroup in The Hague is seeking an experienced ICT technician to install, configure, diagnose, and support on-site hardware and software, with rotation on-call duties and hands-on involvement in engineering changes.

You will monitor systems, perform network maintenance, and work from a standing framework to resolve issues promptly, using TCP/IP, VPN, VLAN, DNS, and related tools. Strong English and ITIL background are valued.