Mobile Crane Service Technician (m/f/d) Netherlands

XCMG Europe GmbH; Werkendam; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

XCMG Europe GmbH in the Netherlands seeks a Mobile Crane Service Technician to manage service and maintenance for our mobile crane segment, ensuring quality and process compliance across activities.

The role involves working closely with customers to understand machinery and operational requirements, coordinating with parts, logistics and technical teams, and traveling to on-site assignments in the Netherlands and beyond.

Qualifications

• Solid knowledge of mobile cranes.
• Experience in maintenance, repair, and service of heavy machinery.
• Strong customer orientation and teamwork.

Responsabilités

• Perform service and maintenance on mobile cranes.
• Ensure quality and process compliance across activities.
• Identify and report deviations; participate in root cause analysis.
• Document service and maintenance activities and contribute to improvements.
• Collaborate with customers to understand machinery and operational requirements.
• Coordinate with spare parts, logistics and technical departments.
• Travel for on-site customer assignments.
• Work in an international, growing company in construction machinery.
• Opportunities for professional development and training.

Connaissances

Mobile crane knowledge

Maintenance & repair

Customer-oriented

Teamwork

Willingness to travel

Dutch language proficiency

English language proficiency

Description du poste

Welcome to one of the world's largest manufacturers of construction machinery. We develop state-of-the-art excavators, cranes, earthmoving equipment, lifting platforms, and road construction machinery for our customers in the construction, mining, and energy industries.

XCMG offers you the opportunity to advance your professional career and apply your skills and know-how in a future-oriented, intercultural environment. Together, we are driving investment and innovation toward new horizons.

To support our continued growth, we are looking for a:

Mobile Crane Service Technician (m/f/d) in the Netherlands

• Responsibility for the service and maintenance business in the mobile crane segment
• Ensuring quality and process compliance across all service and maintenance activities
• Identifying and reporting service or product deviations, as well as participating in root cause analysis
• Documenting service and maintenance activities and actively contributing to continuous product and service improvements
• Working closely with customers to understand machinery and operational requirements for mobile cranes
• Managing and optimizing internal service processes and interfaces (e.g., spare parts, logistics, technical department)
• Solid knowledge in the field of (mobile) cranes
• Experience in maintenance, repair, and service processes of heavy machinery and equipment (hydraulics, electrical systems, mechanics)
• Experience in customer service as well as collaboration with sales, product, and service organizations
• Entrepreneurial mindset, hands-on attitude, teamwork skills, and strong customer orientation
• Willingness to travel for on-site customer assignments. Very good written and spoken Dutch, and good English skills are an advantage
• Exciting and varied tasks in an international and growing company in the construction machinery industry
• Numerous opportunities for professional development and training
• Flat hierarchies, short decision-making processes, and a modern working environment
• Dedicated team with a strong focus on collaboration and innovation
• Attractive working conditions with a good work-life balance
• International working environment with plenty of room to shape and influence our business