Meeting & Events Specialist Intern

Zoku

Amsterdam

On-site

EUR 7,600 - 9,100

Full time

2 days ago
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Benefits offered by this job

€750 monthly stipend
10 holidays every 6 months
Staff meals

Job summary

Zoku Amsterdam is seeking a Meeting & Events Specialist Intern to be the first contact for reservations, guiding clients from inquiry to post-event experience. This internship starts in February 2027 and requires you to work five days a week while studying a hospitality program.

You’ll handle the M&E inbox, qualify leads, conduct site visits, and coordinate with the Operations Team to ensure flawless execution.

Qualifications

  • Hospitality student required for mandatory internship (min 6 months).
  • Fluent in English; other languages a plus.
  • EU resident or valid NL work permit; start Feb 2027; five days a week.
  • Prior experience in communication- and reservation-oriented roles preferred (front office, sales, events).

Responsibilities

  • Handle M&E inbox and calls, qualify leads, site visits, and guide from inquiry to booking.
  • Manage contracts, negotiations, and upselling to optimize events for client and Zoku.
  • Coordinate with Operations to ensure all details are received and executed flawlessly.
  • Maintain post-event feedback, invoicing, and account relationships for loyalty.

Skills

Communication skills
Hospitality mindset
Sales orientation
Client relationships

Education

Hospitality student internship

Tools

Reservation systems

Job description

Are you a natural connector with a passion for creating unforgettable events? Then keep reading! Zoku is not your typical hotel: we offer a relaxed place to stay, work and meet new people, while helping guests feel connected to the local scene.

As a Meeting & Events Specialist Intern at Zoku Amsterdam (starting in February 2027), you’ll be the first point of contact for all meeting and event reservations, guiding clients from their first inquiry to a flawless post-event experience.

WHAT WILL YOU DO?
  • Be the first point of contact: You’ll handle the M&E inbox and phone calls, qualify leads, conduct site visits, and guide clients from inquiry to booking.
  • Make every event count: You’ll manage contracts, negotiations, and upselling, ensuring that each event is optimized for both the client and Zoku.
  • Own the event process from start to finish: You’ll coordinate with the Operations Team, making sure all relevant details are received, communicated, and flawlessly executed.
  • Keep relationships strong: You’ll manage post-event feedback, invoicing, and account relationships, helping to build long-term loyalty with partners.
We Love People Who
  • Bring good vibes, are friendly and always approachable – even over the phone.
  • Have an ambitious commercial drive, positive mindset, and hospitable character.
  • Love up-selling and creating the best possible deal for the client and hotel.
  • Have a can do, entrepreneurial spirit that's all about discovering new ideas and solutions.
  • Have prior experience in communication- and reservation- oriented roles, e.g. front office, sales or call center / help desk or events.
A FEW MUST HAVES
  • You are a student at a hospitalityuniversityand need to do a mandatory internship (min. 6 months)as part of your curriculum.
  • You are fluent in English, other languages are a plus.
  • You are an EU resident or have a valid working and living permit the Netherlands.
  • You are available to start in February 2027 and can work five days a week.
WHAT’S IN IT FOR YOU?
  • Internship allowance of €750 per month.
  • 10 holiday days (per 6 months)
  • Cool benefits like a free after-work drink, a Urban Sports Club subscription, various discounts and friends & family rates at all Zoku locations.
  • A cool comfy uniform – no more looking like a log!
  • A fun, young, multi-national company with colleagues from across the globe to meet, learn and grow from.
  • The best free staff meals, enjoyed in our social spaces overlooking the city.
  • Exciting on-the-job training opportunities and fun events throughout the year to celebrate achievements and milestones.
  • An internship at one of the 25 coolest hotels in the world, that feels like a second home and is purpose-driven.
  • Get a personal Swapfiets or a travel allowance for your 1 KM+ work commute. Making your daily grind easier!
What We Are Proud Of

Our fresh take on hospitality has been recognized around the world with plenty of press attention and design awards.

We’re also proudly B Corp certified at all four of our locations (Amsterdam, Copenhagen, Paris and Vienna), which means we hold ourselves to high standards when it comes to social and environmental impact, transparency and accountability.

What Is Zoku

We’re Zoku. Designed for the new generation of business travelers, we’re so much more than a long stay hotel. We’re a place you can call your second home, even on your first visit. We’ve created a hive of private Lofts and rooftop Social Spaces, so you can stay connected and well rested as you live and work throughout Europe. Throw yourself into your work and play, and effortlessly discover one of our home cities. It will be your home city next.

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