Media Operations Specialist, Production Solutions EMEA- English

Blue Lynx; Amsterdam; Hybrid; EUR 120,000 - 180,000; Full time

Benefits offered by this job

Health Insurance Allowance

Swag Store Allowance

Free Lunch on-site

25 days annual leave

Wellbeing programs

Global international environment

Dynamic team

Job summary

Netflix seeks a Media Operations Specialist, Production Solutions EMEA, to join the Amsterdam team. You will drive delivery workflows, QA, and asset creation for assigned titles, coordinating with internal teams and external vendors to ensure smooth content delivery.

The role requires deep expertise in digital formats, cloud workflows, and post-production tools, with a focus on operational excellence and scalable playbooks for global distribution.

Qualifications

• Must be fluent in English, both written and spoken.
• 8+ years of experience in technical roles across scripted series, films, or non-fiction content.
• Proficiency with productivity and AI tools including Claude Code, Claude Cowork, Google Workspace, Airtable, Slack, and Zapier.
• In-depth knowledge of digital audio and video formats including IMF, Dolby Atmos, and Dolby Vision, with proficiency in post‑production software such as Avid Media Composer, Adobe Creative Suite, Blackmagic DaVinci Resolve, Transkoder, Clipster, and Pro Tools.
• Expertise in cloud-based workflows, partner integrations, industry protocols, and AI principles.
• Experience working with third-party vendors to improve operations, with ability to coach and mentor teams in adopting new tools and workflows.
• Strong troubleshooting skills across video and audio formats, with a data-driven approach to improving efficiency.
• Ability to adapt approaches independently as project requirements and circumstances change, while working within established regional strategies and priorities.
• Strong organisational skills, with the ability to prioritise independently.

Responsibilities

• Execute delivery, quality control, and asset creation workflows for assigned titles, identifying opportunities to streamline processes within scope.
• Monitor delivery performance data, identify patterns and root causes, escalate issues as needed.
• Coach vendors to achieve efficient, independent, and error-free delivery.
• Serve as an escalation point for technical and operational issues throughout the production and delivery lifecycle.
• Contribute ideas to improve processes, documentation, and tools, and support the implementation of prioritised improvements.
• Act as a subject matter expert, guiding internal teams and vendors on technical workflows and internal tools such as Media Production Suite, Backlot, and AssetQC.
• Educate and train internal teams and vendors on technical specifications, workflows, internal tools, quality standards, and best practices.
• Guide vendors and internal teams in adopting company-provided AI tools across production and QC workflows, keeping pace with the evolving use of AI in content production.
• Maintain scalable documentation that enables vendors to self-diagnose and resolve issues, expanding existing playbooks as new scenarios arise.
• Support vendors in adopting cloud-based production workflows.
• Build strong relationships with external vendors and key stakeholders, including Post Production Supervisors and technical teams at post-production vendors.
• Collaborate effectively with internal teams across the assigned title slate.

Skills

English fluency

AI tools proficiency

Cloud workflows

Vendor coaching

Troubleshooting

Education

8+ years of experience in technical roles across scripted series, films, or non-fiction content

Tools

Avid Media Composer

Adobe Creative Suite

Blackmagic DaVinci Resolve

Transkoder

Clipster

Pro Tools

Claude Code

Claude Cowork

Google Workspace

Airtable

Slack

Zapier

Job description

Media Operations Specialist, Production Solutions EMEA- English

Category

Marketing/Communication

Region

Netherlands: Amsterdam/ Hybrid

Depends on experience

Languages

Hiring type

Contracting

Duration

30-06-2027

ASAP

Job ref.

26-0539

Description

We are hiring for Netflix, and we are now looking for an experienced Media Operations Specialist, Production Solutions EMEAto join their Media Operations team in Amsterdam.

Netflix is one of the world’s leading entertainment services, bringing TV series, films, documentaries and games to millions of members worldwide. As Netflix continues to grow, they are looking for exceptional talent to help drive their next phase of success.

In the role, you will be at the forefront of ensuring seamless content delivery and operational excellence on your titles. You will execute self-sufficiently against regional and local strategy, with light oversight from leadership, and adapt your approach as circumstances change.

Job Profile forMedia Operations Specialist, Production Solutions EMEA
Responsibilities will include, but not be limited to:

• Execute delivery, quality control, and asset creation workflows for assigned titles, identifying opportunities to streamline processes within scope
• Monitor delivery performance data, identify patterns and root causes, escal…
• Coach vendors to achieve efficient, independent, and error-free delivery
• Serve as an escalation point for technical and operational issues throughout the production and delivery lifecycle
• Contribute ideas to improve processes, documentation, and tools, and support the implementation of prioritised improvements
• Act as a subject matter expert, guiding internal teams and vendors on technical workflows and internal tools such as Media Production Suite, Backlot, and AssetQC
• Educate and train internal teams and vendors on technical specifications, workflows, internal tools, quality standards, and best practices
• Guide vendors and internal teams in adopting company-provided AI tools across production and QC workflows, keeping pace with the evolving use of AI in content production
• Maintain scalable documentation that enables vendors to self-diagnose and resolve issues, expanding existing playbooks as new scenarios arise
• Support vendors in adopting cloud-based production workflows
• Build strong relationships with external vendors and key stakeholders, including Post Production Supervisors and technical teams at post-production vendors
• Collaborate effectively with internal teams, including Production Solutions, Production Management, Post Management, VFX Management, and Content Localisation, across the assigned title slate

Candidate Profile forMedia Operations Specialist, Production Solutions EMEA

• Must be fluent in English, both written and spoken
• 8+ years of experience in technical roles across scripted series, films, or non-fiction content, with a focus on digital distribution and file-based workflows
• Proficiency with productivity and AI tools, including Claude Code, Claude Cowork, Google Workspace, Airtable, Slack, and Zapier
• In-depth knowledge of digital audio and video formats, including IMF, Dolby Atmos, and Dolby Vision, with proficiency in post-production software such as Avid Media Composer, Adobe Creative Suite, Blackmagic DaVinci Resolve, Transkoder, Clipster, and Pro Tools
• Expertise in cloud-based workflows, partner integrations, industry protocols, and AI principles, with the ability to apply this knowledge to improve workstream efficiency
• Experience working with third-party vendors to improve operations, together with a proven ability to coach and mentor teams in adopting new tools and workflows
• Strong troubleshooting skills across video and audio formats, combined with a data-driven approach to improving efficiency
• Ability to adapt approaches independently as project requirements and circumstances change, while working within established regional strategies and priorities
• Strong organisational skills, with the ability to prioritise independently and a willingness to learn new workflows and tools

What Our Client Offers

• Health Insurance Allowance – €275 net per month
• Swag Store Allowance – €25 net per month
• Free Lunch provided for on-premises Employees
• 25 days of annual leave per year based on full-time employment (40 hours a week)
• Vitality/Wellbeing Programs: Flu vaccination (Employee + Dependents) reimbursement, COVID-19 vaccination + tests (Employee + Dependents) reimbursement, Headspace app reimbursement, Home and Family Care Resources and Personal Backup Care reimbursement
• Opportunity to join a dynamic international environment
• Work for a global organisation
• Be part of a passionate and creative team