Media Operations Manager, EMEA

Netflix International B.V.; Amsterdam; On-site; EUR 90,000 - 130,000; Full time

Job summary

Netflix International B.V. in Amsterdam is seeking an experienced Marketing Media Operations Manager with cross-media operational experience to oversee campaign distribution across social platforms (Instagram, TikTok, YouTube, X) and regional workflows, ensure security, and drive measurable media performance.

This is not a creative role; we want someone who can build scalable processes, partner with Product, Engineering and agencies, and extend our operations across EMEA while maintaining high

Qualifications

• 5+ years in Social Media Marketing, Ad Operations, Entertainment Ad Tech or Media Operations.
• Experience across multiple European markets is preferred.
• Languages a plus; ability to operate in ambiguity and pivot when needed.
• Deep understanding of media platforms and formats; security workflows knowledge helpful.
• Proven ability to manage cross-functional projects and deliverables from concept to execution.

Responsibilities

• Oversee social campaign delivery and asset posting across platforms (Instagram, TikTok, YouTube, X) and regions.
• Ensure QC/QA and security needs across campaigns and accounts.
• Collaborate with internal teams to optimize workflows supporting regional marketing initiatives.
• Manage vendor/agency operations, onboarding, training, monitoring and escalations.
• Partner with Product, Program Management and Engineering to evaluate tooling solutions.

Skills

Social Media Marketing

Ad Operations

Cross-functional collaboration

Stakeholder management

Project management

Data‑driven decision making

Security workflows

Operational excellence

Tools

Sprinklr

Google Campaign Manager

Google Suite

Airtable

Monday.com

1Password

Job description

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

The Role Within the Media Operations team, we’re looking for an experienced marketing Media Operations Manager with cross-media operational experience (such as organic & paid social operations, programmatic advertising, data measurement) to oversee campaign distribution success, govern vendor/agency resources, uphold our strict security measures, drive success metrics, and maintain the tools and systems we use to deliver operational excellence and exceptional media standards.

Note: This is not a creative role— this is a role for someone deeply passionate about driving the complex and often unseen technical engines that bring big brands to global audiences. This role goes far beyond day‑to‑day trafficking and request management. We’re looking for someone who can challenge the status quo and introduce new, scalable ways of working— whether that’s through new operational frameworks, AI‑driven efficiencies, or innovative resourcing models. We don’t just need doers; we need builders who can see around corners and design for what’s next.

Responsibilities

• Oversee social campaign delivery and asset posting on Social Platforms like Instagram, TikTok, YouTube, and X/Twitter across multiple regions (e.g. UK, Spain, Italy, Germany, Poland, etc.) at high scale/volume
• Oversee quality control/assurance (QC) needs
• Execute upon platform and campaign security needs, like overseeing account/platform access for internal and external users
• Engage with internal cross functional teams to identify, optimize and execute workflows that support regional marketing initiatives.
• Manage vendor/agency operations, workflow onboarding, training, monitoring, and escalations
• Continuously evolve our outsourcing and workflow models
• Exhibit outstanding stakeholder management skills and deliver results to internal partners in EMEA markets
• Expand our team’s operational scope in EMEA by influencing workflow adoption to increase work volume
• Partner with Technical Product & Program Management teams and Engineering to evaluate tooling solutions and tradeoffs
• Own intake and guidance for new regional programs and projects related to key objectives; includes expansion of creative formats, varied media channels and repeatable launch tasks.
• Model best in class project management capabilities with communication of milestones, roadblocks, optimization, key learnings
• Contribute to measurement methodology and operational frameworks that scale operational excellence
• Leverage data and user insights to drive decision making for new and existing work streams that deliver sustainable, high impact solutions
• Advocate, understand and communicate the company values

Qualifications

• Minimum 5+ years of Social Media Marketing, Ad Operations, Entertainment Ad Tech and/or Media Operations
• While not mandatory, relevant certifications are a big plus
• Has experience successfully working across multiple European markets simultaneously
• Being able to speak multiple languages is a plus
• Deep understanding of media platforms and formats
• Aptitude in application of social media security workflows and systems
• Strength managing cross-functional relationship and projects while communicating progress
• Driven partnerships for tooling and workflow implementation, including issue resolution and end-to-end analysis
• Mastered simplifying complexity, managing large sets of assets and distributing with precision
• Data-driven approach to problem-solving and analysis; managing accountability for deliverables
• Identified and resolved advanced technical issues across internal/external toolsets, adeptly troubleshooting with key partners
• Experience with essential third party reporting and productivity tools (e.g. Sprinklr, Google Suite, Airtable, Monday.com, 1Password, Google Campaign Manager, etc.)
• Demonstrated ability to operate effectively in ambiguity and willingness to pivot as needed
• Excellent verbal and written communication skills and exceptional attention to detail

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner. We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

At Netflix, we want to entertain the world. Whatever your taste, and no matter where you live, we give you access to best‑in‑class TV series, documentaries, feature films and games. Our members control what they want to watch, when they want it, in one simple subscription. We’re streaming in more than 30 languages and 190 countries, because great stories can come from anywhere and be loved everywhere. We are the world’s biggest fans of entertainment, and we’re always looking to help you find your next favorite story.