Manager Operations Support

DSV - Global Transport and Logistics; Moerdijk; On-site; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

28 vacation days

Holiday allowance 8%

5% gratuity

Personal development opportunities

Initiative-friendly environment

Close-knit team

Job summary

DSV is seeking a Manager Operations Support in Moerdijk, NL. You will lead a multidisciplinary team across Quality, Health & Safety, Compliance, and Engineering to uphold high standards of quality and safety while driving continuous improvement.

The role partners with operations and customers to translate strategic goals into actionable improvements. You will coach teams, manage change initiatives, and drive innovation and standardisation across the operation, aligning with internal policies and

Qualifications

• Bachelor’s or Master’s degree level of working and thinking.
• Minimum 5 years’ leadership experience in logistics, supply chain, or similar.
• Experience leading specialist teams in Quality, Compliance, Health & Safety, Engineering, or CI.
• Knowledge of Lean, Six Sigma, Operational Excellence, or similar methodologies.

Responsibilities

• Lead a multidisciplinary team of specialists across Quality, H&S, Compliance, Security, Process Engineering, and Application Engineering.
• Drive improvements to quality, safety, efficiency, and customer satisfaction.
• Translate strategic objectives into tangible improvements across the organisation.
• Initiate and manage improvement projects to increase productivity and service levels.
• Monitor KPIs, analyse processes, and drive standardisation and innovation.
• Ensure compliance with internal policies, legal requirements, and customer expectations.
• Lead audits, certification programmes, and continuous improvement initiatives.
• Advise management and customers on strategic improvement opportunities.
• Foster collaboration between Operations, Engineering and supporting functions.

Skills

Leadership

Team management

Analytical thinking

Communication (Dutch & English)

Education

Bachelor’s or Master’s degree

Tools

Lean

Six Sigma

Operational Excellence

Job description

Job Req Number: 129826

Time Type: Full Time

Move forward as Manager Operations Support at DSV in Moerdijk

Your experience in leading specialist teams, optimizing processes, and driving continuous improvement will thrive within one of the leading players in the logistics industry.

You get it done

Leading all business support disciplines within a complex and rapidly growing customer environment, where quality, safety, compliance, engineering, and operational excellence come together.

You’re on it.

How you do this? As manager operations support, you lead a multidisciplinary team of specialists across Quality, Health & Safety, Compliance, Security, Process Engineering, and Application Engineering. Together, you ensure the operation meets the highest standards in quality, safety, efficiency, and customer satisfaction. You act as a key business partner to both operational management and the customer, translating strategic objectives into tangible improvements across the organisation.

You achieve this by:

• leading, coaching, and developing multiple specialist teams;
• fostering a culture focused on quality, safety, compliance, and continuous improvement;
• initiating and implementing improvement projects aimed at increasing efficiency, productivity, and customer satisfaction;
• monitoring, analysing, and improving operational KPIs and business processes;
• ensuring compliance with internal policies, legal and regulatory requirements, and customer expectations;
• leading audits, certification programmes, and continuous improvement initiatives;
• driving innovation, automation, and standardisation across the operation;
• advising management and the customer on strategic improvement opportunities;
• strengthening collaboration between Operations, Engineering, and supporting functions.

We are DSV, we grow

DSV is a global provider of transport and logistics services. With offices in more than 90 countries and a growing network of partners, there is no place in the world we cannot reach via transport by air, sea, rail, courier or road or where we can offer storage in warehouses.

“As manager operations support, you ensure that people, processes, and systems come together to enable our customer to perform at their very best, every single day.”, says Philip Verweij, Manager Operations.

In the Netherlands, we operate from over 40 branches, with more than 5,000 colleagues. Together we rise to the challenge of a rapidly changing environment. We make quick decisions at every level and combine ambition and teamwork. This is how we move forward and make a difference together.

You bring

• Bachelor’s or Master’s degree level of working and thinking;
• a minimum of 5 years’ leadership experience within logistics, supply chain, operations, or a similar environment;
• experience managing specialist teams in areas such as Quality, Compliance, Health & Safety, Engineering, or Continuous Improvement;
• knowledge of Lean, Six Sigma, Operational Excellence, or similar continuous improvement methodologies;
• proven experience leading improvement projects and organisational change initiatives;
• strong analytical skills and a data-driven approach to decision-making;
• excellent communication skills in both Dutch and English, written and spoken.

It all counts for this vacancy of manager operations support in Moerdijk. Furthermore, it is of course important that you feel at home with us. That will certainly be possible if you like to keep going, have guts and want to grow with DSV.

You get

Working at DSV means working at one of the top players in the logistics market. DSV is entrepreneurial and competitive, which is why we always want to grow as an organization. That is why we are looking for people who want to grow with us. Besides a challenging job in an international environment, we also offer:

• Competitive salary per month based on a 40-hour workweek;
• 28 vacation days per year and 8% holiday allowance;
• 5% Gratuity payment
• plenty of opportunities for personal development;
• space and freedom to take initiative in an informal environment;
• a close-knit and friendly team you will work with daily.

We will only contact you via our official company email addresses (e.g., @dsv.com or @nl.dsv.com) and never reach out to candidates through personal email providers such as Gmail or Hotmail.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.