Management Assistant Business Services

Ahold Delhaize; Netherlands; Hybrid; EUR 24,000 - 38,000; Full time

Benefits offered by this job

Indefinite contract

26 days annual leave

Private health insurance

12% discount in stores

Job summary

Ahold Delhaize European Business Services is seeking a Management Assistant to support EBS Serbia. You will handle administrative tasks, coordinate office operations, and manage documentation, ensuring efficient local operations in Belgrade.

This role offers a hybrid work arrangement with a full-time schedule and opportunities to collaborate with regional teams across markets. Strong English communication and a proactive mindset are essential.

Qualifications

• High school diploma in general administration, economy or related area.
• 2+ years of experience in office coordination, business operations, management support, or related areas.
• Excellent communication in English; ability to work with international stakeholders.
• Proficient with MS Office suite.

Responsibilities

• Provide administrative and operational support to EBS management and coordinate daily activities.
• Create and manage business documentation, records, reports, and meetings; maintain local records.

Skills

Communication skills

Office coordination

Operational support

Education

High school diploma

Tools

MS Office

Job description

About Ahold Delhaize

We’re Ahold Delhaize, one of the world’s largest food retail groups. Together with our seventeen strong local retail brands in Europe, the United States, and Indonesia, we share a passion for delivering great food, value and innovations.By bringing ideas to the table and acting on them, you will help create a healthier tomorrow. Together, we make better choices accessible to millions of people every day.

We are currently hiring a Management Assistant Business Services to join Ahold Delhaize European Business Services. As a valuable member of our team, you will provide comprehensive administrative and operational support to EBS management while efficiently managing business documentation, office coordination and local operations for AD EBS Serbia.

Key focus areas of your role

• Provides administrative and operational support to EBS management, coordinates daily business activities, monitors the implementation of agreed activities, and serves as the primary local contact person for operational matters regarding the business operations of the legal entity AD EBS Serbia
• Coordinates creation and management of business documentation, corporate correspondence, records, and reports, as well as the organization of meetings; maintains documentation and ensures the timely availability of business information and local administrative records
• Coordinates workspace planning and organization, employee seating arrangements, office relocations, and the procurement of office equipment, office supplies, and other workplace support services to ensure the efficient functioning of office operations
• Coordinates activities related to business travel, new hire onboarding organization, creation of purchase orders, invoice processing, and onboarding preparation; maintains local administrative records for matrix team employees without a local line manager, and handles other operational activities necessary for the efficient functioning of AD EBS Serbia
• Coordinates collaboration with internal support functions, external service providers, and regional teams to ensure the efficient delivery of local support services and the resolution of operational issues
• Maintains operational documentation, prepares reports, monitors the progress of operational activities, and proposes process improvements to increase the efficiency, standardization, and quality of local support services

What’s in it for you?

At Ahold Delhaize, we create a caring culture where you feel safe and supported. Being part of our family of brands comes with cross-cultural teamwork, international experience, and room to explore across brands and functions. Your curiosity drives what’s next!
We value your well-being, both at work and beyond. That’s why we offer benefits like flexible work options (a full-time (40 hours per week) position in a hybrid way of working: partly from home and partly from our office in Belgrade, well-being initiatives and family care. This way, you can add something meaningful to our recipe. We enjoy connecting in our office and encourage you to spend at least three days a week here, based on a forty-hour work week.

Plus

• Indefinite contract with 6-months probation period
• At least 26 days of annual leave
• Private health insurance
• 12% discount in our stores and other benefits

Quote

"For us, this role isn't just about managing schedules or paperwork—it's about becoming the organizational heartbeat of our team. We are looking for a proactive partner who will help us connect the dots, streamline our daily operations, and make sure AD EBS Serbia runs like clockwork. If you love variety, ownership, and seeing the direct impact of your work, you will fit right in." - Marija Crnogorac, Director AD HR Services HUB

The ingredients you bring

• High school diploma - general administration, economy or other relevant area
• At least 2 years of experience in office coordination, business operations, management support, office space coordination, operational support or other similar operations
• Excellent communication skills in English, with the cultural awareness needed to manage international stakeholders across various markets
• Familiar with MS Office package

Aside from this, a problem-solving mindset, adaptability, a proactive approach, and a strong sense of teamwork will take you far.

For any questions, please contact Jelena Šešlija, Talent Acquisition Partner at [e-mail].

Applications are open until September 21, 2026.

At Ahold Delhaize, we are open for everyone. We respect and embrace people from all backgrounds, identities, and experiences - including all genders, LGBTQ+ communities, abilities, nationalities, generations, and cultures. We are committed to creating a caring workplace where everyone feels heard, valued, and able to thrive.