Major Incident & Continuity Manager

Rabobank Gruppe

Utrecht

Hybrid

EUR 67,000 - 96,000

Full time

4 days ago

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Benefits offered by this job

Thirteenth month

Holiday allowance 8%

Employee Benefit Budget

Development budget €1,400

Job summary

Rabobank is seeking a Continuity Manager to safeguard service continuity for millions of customers by leading major incident responses and rapid recovery of critical operations. You will coordinate stakeholders across IT, security, and business operations, drive continuous improvement after disruptions, and act as the highest operational escalation point in crises.

The role requires a Master’s degree in IT/engineering or related field, fluency in Dutch and English, and 5+ years of experience in

Qualifications

Master's degree in IT, Engineering, or related field.
Fluent in Dutch and English, written and spoken.
5+ years of experience in continuity, IT risk, or related fields.

Responsibilities

Facilitate and coordinate the end-to-end Major Incident Management process, ensuring restoration of critical IT services and business operations.
Engage, align, and influence stakeholders across technology, security, risk, and business domains to drive decisive action during crises.
Evaluate major incidents post-resolution and implement mandatory improvements to enhance organisational resilience.