Luxury Front Office Trainee: Guest Experience

Minor Hotels Europe & Americas; Amsterdam; On-site; EUR 7,100 - 9,600; Full time

Benefits offered by this job

Internship allowance €750 gross per月

Global team member rates

Friends & Family rates

50% F&B discount across Amsterdam

Complimentary experience stay

Minor Hotels University training

Priority access to internal vacancies

One free meal per shift

Job summary

Anantara Grand Hotel Krasnapolsky Amsterdam is seeking a Front Office Trainee to warmly welcome guests and support front desk operations. You will learn guest relations, upselling, and LQA standards while delivering genuine, luxury service in a fast-paced environment.

This internship runs for at least 20 weeks, five days per week, including weekends, with benefits such as an internship allowance, staff rates, and training from Minor Hotels University.

Qualifications

• Availability for at least 20 weeks, 5 days per week (including weekends)
• Flexible, motivated and stress-resistant mindset
• Natural interest in people and different cultures
• Ability to surprise guests with a personal touch
• Strong communication skills and fluency in English; Dutch is a plus

Responsibilities

• Handling check-in and check-out procedures
• Performing administrative tasks related to guest stays
• Providing guests with information about the hotel and surroundings
• Answering questions and resolving issues with care and professionalism
• Creating warm, memorable experiences for every guest

Skills

Fluent in English

Excellent communication

Interpersonal skills

Job description

Anantara Grand Hotel Krasnapolsky Amsterdam is seeking a Front Office Trainee to warmly welcome guests and support front desk operations. You will learn guest relations, upselling, and LQA standards while delivering genuine, luxury service in a fast-paced environment.

This internship runs for at least 20 weeks, five days per week, including weekends, with benefits such as an internship allowance, staff rates, and training from Minor Hotels University.