Luxury Front Office: Guest Experience Intern

De L'Europe Amsterdam; Amsterdam; On-site; EUR 8,370; Full time

Benefits offered by this job

Internship compensation of €750 gross

50% discount in F&B outlets

Varied fresh and healthy meals

Guidance and coaching

Access to LinkedIn Learning

Job summary

A luxury hotel in Amsterdam seeks a Guest Experience Trainee to join their Front Office team. You will support the delivery of five-star service, manage guest relations, and assist with various tasks including complaint handling and sales. This internship offers a unique opportunity to gain hands-on experience within the luxury hospitality sector, while being a vital part of creating memorable guest experiences. The ideal candidate is motivated, detail-oriented, and eager to learn during their internship.

Qualifications

• Operational experience in a high-level guest contact role within the front office.
• Motivated to gain experience and learn in a dynamic environment.
• Striving to maximize the internship experience.

Responsibilities

• Support the Front Office and Guest Relations team in delivering luxury service.
• Play an active role in welcoming guests and handling complaints.
• Assist with sales activities in the Concept Store.

Skills

Operational experience in the front office

Good communication skills

Attention to detail

Positive team player

Ability to maintain a positive attitude

Education

Enrolled in a study program

Job description

A luxury hotel in Amsterdam seeks a Guest Experience Trainee to join their Front Office team. You will support the delivery of five-star service, manage guest relations, and assist with various tasks including complaint handling and sales. This internship offers a unique opportunity to gain hands-on experience within the luxury hospitality sector, while being a vital part of creating memorable guest experiences. The ideal candidate is motivated, detail-oriented, and eager to learn during their internship.