Front Office Trainee - Anantara Grand Hotel Krasnapolsky Amsterdam

Minor Hotels Europe & Americas; Amsterdam; On-site; EUR 7,100 - 9,600; Full time

Benefits offered by this job

Internship allowance €750 gross per月

Global team member rates

Friends & Family rates

50% F&B discount across Amsterdam

Complimentary experience stay

Minor Hotels University training

Priority access to internal vacancies

One free meal per shift

Job summary

Anantara Grand Hotel Krasnapolsky Amsterdam is seeking a Front Office Trainee to warmly welcome guests and support front desk operations. You will learn guest relations, upselling, and LQA standards while delivering genuine, luxury service in a fast-paced environment.

This internship runs for at least 20 weeks, five days per week, including weekends, with benefits such as an internship allowance, staff rates, and training from Minor Hotels University.

Qualifications

• Availability for at least 20 weeks, 5 days per week (including weekends)
• Flexible, motivated and stress-resistant mindset
• Natural interest in people and different cultures
• Ability to surprise guests with a personal touch
• Strong communication skills and fluency in English; Dutch is a plus

Responsibilities

• Handling check-in and check-out procedures
• Performing administrative tasks related to guest stays
• Providing guests with information about the hotel and surroundings
• Answering questions and resolving issues with care and professionalism
• Creating warm, memorable experiences for every guest

Skills

Fluent in English

Excellent communication

Interpersonal skills

Job description

Career Opportunities: Front Office Trainee - Anantara Grand Hotel Krasnapolsky Amsterdam (7989)

Requisition ID7989-Posted10/20/2026-Front Office-The Netherlands

Do you love making people feel welcome and turning a check-in into a memorable moment?At Anantara Grand Hotel Krasnapolsky Amsterdam, we’re looking for a Front Office Trainee who brings warmth, attentiveness and a touch of luxury to every guest interaction.

Why you’ll love your journey with us

At Anantara, we believe in rewarding your dedication with exceptional benefits:

• Internship allowance of €750 gross per month (based on 5 days per week)
• Global team member rates at over 560 Minor Hotels
• Friends & Family rates to treat your loved ones worldwide
• 50% discount on F&B at 20 luxury hotels across Amsterdam
• A complimentary experience stay to immerse yourself in the Anantara guest journey
• Free online and offline training organized by our Minor Hotels University.
• Priority access to internal vacancies across Minor Hotels
• One free meal per shift

Your role in the journey

As Front Office Trainee, you’ll be the face of the hotel — welcoming guests, answering questions, and creating authentic luxury moments. You’ll learn the ins and outs of front office operations and gain valuable skills in guest relations, upselling, complaint handling and LQA standards.Your responsibilities include:

• Handling check-in and check-out procedures
• Performing administrative tasks related to guest stays
• Providing guests with information about the hotel and surroundings
• Answering questions and resolving issues with care and professionalism
• Creating warm, memorable experiences for every guest

What you’ll bring

• Availability for at least 20 weeks, 5 days per week (including weekends)
• A flexible, motivated and stress-resistant mindset
• A natural interest in people and different cultures
• The ability to surprise guests with your personal touch
• Strong communication skills and fluency in English; Dutch is a plus
• Knowledge of Thai culture will be valued

Where your journey begins

Join a team where luxury hospitality, personal growth and genuine care come together. Located on Amsterdam's iconic Dam Square, Anantara Grand Hotel Krasnapolsky is a place where colleagues are empowered to create extraordinary guest experiences while building rewarding careers.