Lux Housekeeping Quality Intern - Elevate Guest Experience

Sofitel Legend The Grand Amsterdam; Amsterdam; On-site; EUR 6,700 - 10,000; Part time

Benefits offered by this job

Travel allowance

Free staff meals

Discounts at partner hotels

Job summary

Sofitel Legend The Grand Amsterdam is seeking a Housekeeping Quality Management Intern to uphold and elevate our luxury standards. You will bridge teams, supervise quality processes, and support daily operations within Housekeeping, gaining hands-on experience in a renowned five-star setting.

You will be enrolled in Hospitality Management (MBO/HBO) with an eye for detail, and you will thrive in a fast-paced luxury environment, contributing to guest satisfaction and service excellence.

Qualifications

• Enrolled in Hospitality Management or related study (MBO/HBO level).
• Eye for detail and passion for high-quality service.
• Proactive, flexible, and eager to learn in a fast-paced luxury environment.

Responsibilities

• Supervising and inspecting guest rooms and public areas to ensure impeccable cleanliness and maintenance.
• Supporting the Housekeeping Manager with planning, scheduling, and coordinating the team.
• Managing guest requests and handling feedback with care and efficiency.
• Working closely with Front Office and Engineering to guarantee seamless operations.
• Assisting in quality audits and contributing ideas to improve services.
• Participating in cross-departmental shifts to broaden hotel knowledge.

Skills

Attention to detail

Customer service focus

Teamwork

Education

Hospitality Management or related (MBO/HBO)

Job description

Sofitel Legend The Grand Amsterdam is seeking a Housekeeping Quality Management Intern to uphold and elevate our luxury standards. You will bridge teams, supervise quality processes, and support daily operations within Housekeeping, gaining hands-on experience in a renowned five-star setting.

You will be enrolled in Hospitality Management (MBO/HBO) with an eye for detail, and you will thrive in a fast-paced luxury environment, contributing to guest satisfaction and service excellence.