Logistics Specialist

CSafe; Hoofddorp; On-site; EUR 55,000 - 75,000; Full time

Job summary

CSafe AMS facility is seeking a Logistics Specialist to join our Global Logistics team. The role reports to the Passive Logistics Manager and will coordinate domestic and international shipments, including air, ground, and ocean transport.

Key responsibilities include establishing relationships with 3PLs, ensuring documentation, resolving delays, and maintaining compliance with shipping regulations. The ideal candidate has 5+ years global logistics experience and strong analytical and

Qualifications

• Bachelor's degree in Logistics, Supply Chain, Business, or a related field or QBE.
• 5+ years global logistics/supply chain experience.
• Experience working with third-party logistics providers (3PLs).
• Familiarity with ERP/TMS systems and inventory management tools.
• Superior analytical, problem-solving and critical thinking skills.
• Excellent customer service experience. Must respond to varied customer requirements and demands.
• Strong attention to detail with the ability to multi-task.
• Self-starter who will drive results with minimal supervision.
• Ability to organize data and responsibilities with prioritization by level of importance.
• Proven ability to work cross-functionally.
• Comfortable in a dynamic, fast-paced environment.
• Proficiency in Microsoft Office applications; Power BI analytics preferred.

Responsibilities

• Establish and manage relationships with 3PLs.
• Plan and execute domestic and international shipments (air, ground, ocean).
• Follow up with 3PLs on documentation and information.
• Identify and resolve shipment delays and inventory imbalances; escalate as needed.
• Ensure compliance with international shipping regulations and quality standards.
• Support negotiation and evaluation of transportation rates and service agreements.
• Collaborate cross-functionally with internal teams to meet business needs.
• Identify continuous improvement initiatives to reduce costs.
• Perform additional duties to support global logistics operations.

Skills

Communication

Organizational skills

Teamwork

Presentation skills

Analytical thinking

Customer service

Cross-functional collaboration

Multitasking

Attention to detail

Problem solving

Data organization

Education

Bachelor's degree in Logistics, Supply Chain, Business, or related field or QBE

Tools

ERP systems

TMS

Power BI

Excel

Word

PowerPoint

Outlook

Job description

Reporting Line: Passive Logistics Manager

CSafe is seeking a Logistics Specialist to join our Global Logistics team. This role will be based at our CSafe AMS facility. The Logistics Specialist will report to the Passive Logistics Manager.

CSafe are an award-winning temperature control-packaging innovator that have been designing and producing high performance passive temperature control packaging systems for over 20 years. We offer consistent quality to our clients from our strategically located global manufacturing sites throughout EMEA, Americas, India, and Asia Pacific.

We have formed long standing partnerships with the world’s leading biotech, pharmaceutical, clinical research, and logistics companies, and apply innovative thinking to overcome the challenges that our clients face in managing the Cold Chain when shipping temperature sensitive commercial and clinical trial products.

• Establish and manage relationships with 3rd party Logistics Service Providers.
• Plan and execute domestic and international shipments, coordinating air, ground, and ocean transportation as required.
• Follow up with 3rd party Logistics Service Providers on needed documentation, information, or questions to ensure smooth execution of planned inventory moves.
• Proactively identify and resolve shipment delays, disruptions, and inventory imbalances; escalat critical issues as needed.
• Ensure compliance with international shipping regulations, customs requirements, and applicable quality standards.
• Support negotiation and evaluation of transportation rates and service agreements.
• Collaborate cross-functionally with Customer Service, Finance, Product Support, Sales, and other internal teams to meet business needs
• Identify continuous improvement initiatives to enhance service levels and reduce operational costs.
• Perform additional duties as assigned to support global logistics operations.

KPI’s

• Performance in proactively raising potential delivery issues.
• Speed & performance in handling of delivery issues.
• Speed & accuracy of all data input.
• Speed & accuracy of shipment bookings.
• Speed, quality & accuracy of all internal and external communication.
• Quality of customer communication.
• Control of customs procedures & related documents.
• Speed & accuracy of invoice approval from third-party logistics providers.
• Monitoring logistics spend & highlighting potential issues/improvements.

The above statements are not intended to be an exhaustive list of all duties and responsibilities required.

Requirements

• Excellent communication, organizational, teamwork and presentation skills
• Bachelor’s degree in Logistics, Supply Chain, Business, or a related field or QBE
• 5+ years global logistics/supply chain experience
• Experience working with third-party logistics providers (3PLs).
• Familiarity with ERP/TMS systems and inventory management tools.
• Superior analytical, problem-solving and critical thinking skills.
• Excellent customer service experience. Must have the ability to work with varied internal and external customers and respond to variable customer requirements and demands
• Strong attention to detail with the ability to multi-task
• Self-starter who will drive results with minimal supervision
• Ability to organize data and responsibilities with prioritization by level of importance
• Proven ability to work cross-functionally
• Comfortable and experienced working within a dynamic and fast paced environment
• Proficiency in Microsoft Office applications (i.e. Excel, Word, PowerPoint, and Outlook), intermediate proficiency in Excel preferred
• Experience with Power BI analytics preferred, but not required