Logistics Operations & Customer Support Specialist

Centre People Appointments; Rotterdam; On-site; EUR 42,000 - 44,000; Full time

Job summary

Centre People Appointments is looking for a Contract Logistics Operator to join our Rotterdam team. You will handle enquiries from contract logistics customers, coordinate shipping and warehouse activities, and provide proactive support to our operations.

The ideal candidate has administrative experience in logistics, strong English, and excellent communication and planning skills. While Japanese is advantageous, fluency in English and a customer-focused mindset are essential.

Qualifications

• Administrative experience within the logistics industry.
• Experience in customer service or customer support roles.
• Business level of fluency in English.
• Strong interpersonal and communication skills.
• Excellent organisational and planning skills.
• Japanese language skills are advantageous.

Responsibilities

• Respond to enquiries from contract logistics customers
• Provide customer support for contract logistics operations at the Rotterdam location
• Coordinate shipping and warehouse-related activities
• Communicate and coordinate with warehouse operation teams
• Manage customer communication and follow up on operational matters

Skills

Administrative experience

Customer service

English fluency

Interpersonal skills

Organisational skills

Job description

Centre People Appointments is looking for a Contract Logistics Operator to join our Rotterdam team. You will handle enquiries from contract logistics customers, coordinate shipping and warehouse activities, and provide proactive support to our operations.

The ideal candidate has administrative experience in logistics, strong English, and excellent communication and planning skills. While Japanese is advantageous, fluency in English and a customer-focused mindset are essential.