Logistics Brokerage Support Agent (Temp, 40h) Maastricht

Jobster; Geverik; On-site; EUR 30,000 - 36,000; Full time

Benefits offered by this job

Travel allowance

Pension accrual

Job summary

Jobster in Maastricht is seeking a Brokerage Support Agent for a full-time, temporary role through Manpower. You will handle administrative and customer-related processes in an international logistics setting, supporting brokerage operations and maintaining service levels across teams.

Key duties include managing emails, providing phone-based customer service, ensuring accurate data entry, and contributing to process improvements while adhering to internal procedures and external regulations.

Responsibilities

• Handling internal and external email communication professionally and efficiently
• Providing customer support by phone with a focus on service quality
• Processing and maintaining accurate data and administration
• Supporting brokerage activities with administrative tasks
• Working together with colleagues to resolve issues and improve processes
• Monitoring compliance with internal procedures and external regulations
• Maintaining clear and accurate records in company systems

Skills

Customer service

Administrative tasks

Attention to detail

Job description

Jobster in Maastricht is seeking a Brokerage Support Agent for a full-time, temporary role through Manpower. You will handle administrative and customer-related processes in an international logistics setting, supporting brokerage operations and maintaining service levels across teams.

Key duties include managing emails, providing phone-based customer service, ensuring accurate data entry, and contributing to process improvements while adhering to internal procedures and external regulations.