Brokerage Support Agent Maastricht Airport - Uitzendbureau.nl

Jobster; Geverik; On-site; EUR 30,000 - 36,000; Full time

Benefits offered by this job

Travel allowance

Pension accrual

Job summary

Jobster in Maastricht is seeking a Brokerage Support Agent for a full-time, temporary role through Manpower. You will handle administrative and customer-related processes in an international logistics setting, supporting brokerage operations and maintaining service levels across teams.

Key duties include managing emails, providing phone-based customer service, ensuring accurate data entry, and contributing to process improvements while adhering to internal procedures and external regulations.

Responsibilities

• Handling internal and external email communication professionally and efficiently
• Providing customer support by phone with a focus on service quality
• Processing and maintaining accurate data and administration
• Supporting brokerage activities with administrative tasks
• Working together with colleagues to resolve issues and improve processes
• Monitoring compliance with internal procedures and external regulations
• Maintaining clear and accurate records in company systems

Skills

Customer service

Administrative tasks

Attention to detail

Job description

Are you looking for a full-time administrative and customer-focused position in logistics? As a Brokerage Support Agent in Maastricht, you play an important role in supporting brokerage operations and keeping processes running smoothly. You will work in an international logistics environment where accuracy, communication, and teamwork are key. This is a temporary position until the end of February 2027. Keep on reading!

As a Brokerage Support Agent, you ensure that administrative and customer-related processes are handled correctly and efficiently. You work closely with colleagues and help maintain high service levels for customers and internal stakeholders.

Your tasks include:

• Handling internal and external email communication professionally and efficiently
• Providing customer support by phone with a focus on service quality
• Processing and maintaining accurate data and administration
• Supporting brokerage activities with administrative tasks
• Working together with colleagues to resolve issues and improve processes
• Monitoring compliance with internal procedures and external regulations
• Maintaining clear and accurate records in company systems

What's in it for you?

• Gross salary of €3,000 per month
• Travel allowance according to the applicable scheme
• Pension accrual
• Full-time position of 40 hours per week
• Temporary employment contract through Manpower
• Opportunity to gain experience within an international logistics environment
• Professional and supportive team environment
• Temporary assignment until the end of February 2027, with the possibility of extension

Over de werkgever

You will be joining an international organisation specialising in transport, storage, and logistics services. The company provides end-to-end solutions, including warehousing, distribution, and product handling for customers across various industries.

Working hours

• Monday to Friday
• 08:00 to 17:00

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