Liquid-Cooling Customer Quality Lead

Delta-Electronics; Hoofddorp; On-site; EUR 65,000 - 90,000; Full time

Job summary

Delta Electronics is seeking a hands-on Customer Quality Engineer for liquid-cooling products. You will manage customer quality issues from initial contact through containment and corrective action, coordinating with Delta factories, suppliers, and service partners to ensure timely resolution.

The role requires strong problem-solving, communication skills, and willingness to travel for on-site support as needed. Fluent English is required; Chinese is a plus.

Qualifications

• Experience in customer quality, supplier quality, manufacturing quality, or quality assurance in a technical environment.
• Strong coordination across multiple functions to resolve issues.

Responsibilities

• Serve as primary customer quality contact for liquid-cooling products and manage complaints from containment to closure.
• Coordinate on-site containment, sorting, and supplier/factory involvement as needed.
• Drive cross-functional problem resolution with Q&R, Manufacturing, and Supply Chain teams.

Skills

Customer quality

Supplier quality

Manufacturing quality

Quality assurance

Engineering coordination

Tools

8D

5 Why

Ishikawa diagrams

FMEA

CAPA

Job description

Delta Electronics is seeking a hands-on Customer Quality Engineer for liquid-cooling products. You will manage customer quality issues from initial contact through containment and corrective action, coordinating with Delta factories, suppliers, and service partners to ensure timely resolution.

The role requires strong problem-solving, communication skills, and willingness to travel for on-site support as needed. Fluent English is required; Chinese is a plus.