Lead Technical Support — Vibration Specialist

SPM Instrument B.V.; Netherlands; Remote; EUR 90,000 - 120,000; Full time

Job summary

SPM Instrument B.V. in the Netherlands seeks an experienced Technical Support Manager to lead, inspire, and direct our growing service team.

You will steer day-to-day operations, mentor engineers, and ensure delivery of high-quality vibration measurement services to international customers. As the vibration specialist and technical advisor, you will manage installed measurement systems, service contracts, and the expansion of our partner network, while identifying new commercial opportunities.

Qualifications

• Bachelor's degree in Electrical Engineering or Mechanical Engineering or similar field.
• Experience with vibration measurement technology and/or condition monitoring.
• Leadership qualities: experience managing and coaching a technical team.
• Customer-oriented, flexible, and with a clear commercial drive.
• Strong communication skills in Dutch and English.
• Independent, entrepreneurial, and a true team player.

Responsibilities

• Build and guide a strong Technical Support team, coaching employees and developing their talents.
• Play an active role as a vibration specialist and technical advisor.
• Together with your team, manage the implemented measurement systems and service contracts.
• Further expand our service partner network.
• Support international customers with technical issues and solutions.
• Identify and create new commercial service opportunities.
• Join the Management Team and contribute to the strategic direction of our company.

Skills

Leadership

Vibration measurement

Customer orientation

English proficiency

Dutch proficiency

Entrepreneurial mindset

Education

Bachelor's degree in Electrical Engineering

Bachelor's degree in Mechanical Engineering

Job description

SPM Instrument B.V. in the Netherlands seeks an experienced Technical Support Manager to lead, inspire, and direct our growing service team.

You will steer day-to-day operations, mentor engineers, and ensure delivery of high-quality vibration measurement services to international customers. As the vibration specialist and technical advisor, you will manage installed measurement systems, service contracts, and the expansion of our partner network, while identifying new commercial opportunities.