Lead Service Engineer & Team Mentor

Eliosa; Rotterdam; On-site; EUR 55,000 - 75,000; Full time

Job summary

A leading engineering services company in Rotterdam is seeking a Service Team Leader to supervise and motivate technicians and engineers. This role requires a Bachelor’s degree in engineering or technology and at least 5 years of technical service experience, with a focus on leadership. You will manage team workloads, monitor performance indicators, and act as an escalation point for customer issues. Fluency in Dutch is required, and strong communication and problem-solving skills are essential. Competitive compensation and career development opportunities are offered.

Qualifications

• Minimum 5 years of experience in a technical service role.
• At least 2 years in a leadership or supervisory position.
• Strong technical aptitude and problem-solving skills.

Responsibilities

• Supervise, mentor, and motivate service technicians and engineers.
• Monitor key performance indicators (KPIs) for the service team.
• Allocate and manage team workloads.

Skills

Fluency in Dutch

Leadership and team motivation

Technical aptitude in electromechanical systems

Excellent communication skills

Education

Bachelor’s degree in Engineering, Technology, or related field

Tools

Service management software

Job description

A leading engineering services company in Rotterdam is seeking a Service Team Leader to supervise and motivate technicians and engineers. This role requires a Bachelor’s degree in engineering or technology and at least 5 years of technical service experience, with a focus on leadership. You will manage team workloads, monitor performance indicators, and act as an escalation point for customer issues. Fluency in Dutch is required, and strong communication and problem-solving skills are essential. Competitive compensation and career development opportunities are offered.