Lead ICT Systems Technician - NATO SECRET, On-Site

EMW, Inc.; Den Haag; On-site; EUR 60,000 - 90,000; Full time

Job summary

EMW, Inc. is seeking a Principal Technician (ICT Systems) in The Hague to install, maintain and repair ICT systems, and to provide end-user support.

This on-site role includes configuring hardware/software, troubleshooting issues, and ensuring system reliability while aligning with security requirements. The candidate will engage with multiple departments, stay current with tech trends, and participate in deployment, testing, and on-site engineering changes as needed.

Qualifications

• Active NATO SECRET clearance required.
• 3 years post-related experience, or 5 years with secondary education.
• Experience implementing and maintaining ICT end systems in a large org.
• Good hardware and software configuration skills.
• Ability to work independently and troubleshoot end-user issues.

Responsibilities

• Install, maintain, and repair ICT systems and provide end-user support.
• Configure hardware/software, manage devices, and ensure data security.
• Troubleshoot issues and optimize ICT infrastructure with cross‑department collaboration.
• Design, test, and document installation procedures and standards.
• Provide 24/7 on-call response as needed.

Skills

NATO SECRET clearance

ICT systems

On-site support

Troubleshooting

Hardware configuration

Network monitoring

Remote access / VPN

Education

Higher vocational training in ICT

Tools

Wireshark

Job description

EMW, Inc. is seeking a Principal Technician (ICT Systems) in The Hague to install, maintain and repair ICT systems, and to provide end-user support.

This on-site role includes configuring hardware/software, troubleshooting issues, and ensuring system reliability while aligning with security requirements. The candidate will engage with multiple departments, stay current with tech trends, and participate in deployment, testing, and on-site engineering changes as needed.