Laundry & Wardrobe Associate

Rosewood Hotel Group; Amsterdam; On-site; USD 29,093 - 40,730; Full time

Job summary

An established industry player is seeking a dedicated Laundry & Wardrobe Associate to uphold the luxury standards of a prestigious hotel. This role involves managing linens, uniforms, and guest laundry, ensuring every detail reflects the elegance that guests expect. The ideal candidate will be physically fit, punctual, and possess prior laundry experience. You'll work collaboratively with a team to maintain a clean and welcoming environment, contributing to the overall guest experience. Join a company committed to social responsibility and community well-being, where your efforts will make a meaningful impact.

Qualifications

• Must be physically fit and punctual with a neat appearance.
• Previous experience in laundry is required.

Responsibilities

• Manage uniform turnover and perform maintenance on uniforms.
• Pick up and deliver guest laundry, ensuring quality standards.
• Wash linens and maintain cleanliness in the work area.

Skills

Physical fitness

Punctuality

Teamwork

Communication skills

Laundry experience

Job description

A Day in the Life

As a Laundry & Wardrobe Associate at Rosewood Amsterdam, your day begins by ensuring that all linens, guest clothing, and employee uniforms meet the highest standards of cleanliness and presentation. From meticulously inspecting uniform racks and restocking wardrobes to picking up and delivering guest laundry requests, you are essential in maintaining the elegance and luxury Rosewood is known for. Whether you're performing small sewing jobs, organizing linen storage, or supporting the laundry process, every detail you manage contributes to a seamless guest experience.

Job Overview

The Laundry & Wardrobe Associate is responsible for the careful upkeep of all hotel linens, guest garments, and staff uniforms. This role requires adherence to Rosewood’s brand standards, with a focus on quality, precision, and professionalism. You will handle everything from uniform maintenance and wardrobe restocking to guest laundry pick-up and delivery, ensuring a clean and welcoming environment for both guests and team members.

Key Responsibilities

Wardrobe Management:

1. Inspect uniform racks daily and manage uniform turnover.
2. Perform regular maintenance and touch-ups on uniforms.
3. Restock wardrobe rails, update online inventory, and manage new stock.
4. Participate in implementing new uniforms and annual inventory tasks.

Guest Linen and Laundry Service:

1. Pick up and deliver guest laundry promptly, ensuring items meet Rosewood’s standards.
2. Handle small sewing tasks for guests, including sewing on furniture.
3. Coordinate with the outsourced laundry service, maintaining strong communication.
4. Keep the linen storage area organized, ensuring a well-stocked inventory.

Laundry Activities:

1. Wash linens, rugs, and other items in-house using appropriate cleaning products.
2. Support houseman with linen restocking, handling dirty and clean linens.
3. Report any technical issues with laundry equipment promptly.
4. Maintain a clean and tidy work area, adhering to health and safety regulations.

Professionalism and Flexibility:

1. Uphold Rosewood’s standards for professional conduct, safety, and cleanliness.
2. Collaborate with other associates to support the hotel’s overall success.
3. Follow lost and found procedures and other established protocols.

Critical Skills & Qualifications

1. Physically fit, with a neat appearance and strong punctuality.
2. Flexible with scheduling to accommodate business needs.
3. Team-oriented, motivated, and able to work independently.
4. Excellent communication skills, with fluency in English.
5. Previous experience in laundry is required.

Social Impact

At Rosewood, we are committed not only to exceptional guest experiences but also to positively impacting the communities where we operate. Through our "Rosewood Impacts" program, we engage in sustainability initiatives, support community well-being, and foster social responsibility. Joining our team means becoming part of a company that values respect, collaboration, and giving back.

Legal Requirements

Applicants must have EU citizenship or a valid work permit for the Netherlands. Unfortunately, we cannot sponsor a visa for this position.