L3 Infrastructure Documentation Engineer

Nebius B.V.; Amsterdam; On-site; EUR 65,000 - 90,000; Full time

Benefits offered by this job

Travel to data centers

Competitive compensation

On-site work

Job summary

Nebius B.V. is building an Infrastructure L3 Support function to document and support GPU server platforms, firmware, and Linux diagnostics across our global data center fleet.

You will translate engineering investigations into repeatable procedures, create runbooks and SOPs, and ensure knowledge is accessible to L1–L3 audiences. Travel to data centers in EMEA is expected as part of this role.

Qualifications

• Hands‑on experience in data center, server, infra, production operations, or SRE.
• Working knowledge of Linux, server hardware, firmware, and out‑of‑band management (IPMI, BMC, OpenBMC, Redfish).
• Proven record creating runbooks, SOPs, or troubleshooting guides used by operations teams.
• Experience translating complex engineering investigations into repeatable procedures.
• Strong organizational skills and the ability to structure incomplete or complex information.
• Fluent written and spoken English.
• Willingness to travel regularly to data center locations.
• Experience with documentation‑as‑code, Git‑based workflows, or large‑scale knowledge bases.

Responsibilities

• Build and own the L3 knowledge base for GPU server platforms, server hardware, firmware, OOB management, and Linux diagnostics.
• Create runbooks, SOPs, troubleshooting guides, error-code documentation, onboarding materials, and platform references.
• Translate engineering investigations into safe, repeatable operational procedures.
• Write for L1–L3 audiences with clear, structured language.
• Test and improve documentation by validating procedures end to end.
• Establish documentation governance: templates, ownership, approvals, versioning, review cycles.
• Support new platform readiness with complete documentation packages.
• Travel to data centers in EMEA and other locations as needed.

Skills

Linux knowledge

Technical writing

Runbooks & SOPs

Cross-functional collaboration

Travel readiness

Structured English

Data center operations

Tools

nvidia-smi

DCGM

dcgmi

log correlation tooling

Git-based workflows

documentation-as-code

Bash

Python

Job description

Nebius B.V. is building an Infrastructure L3 Support function to document and support GPU server platforms, firmware, and Linux diagnostics across our global data center fleet.

You will translate engineering investigations into repeatable procedures, create runbooks and SOPs, and ensure knowledge is accessible to L1–L3 audiences. Travel to data centers in EMEA is expected as part of this role.