Knowledge Content & Editorial Manager

miele; Amsterdam; On-site; EUR 60,000 - 90,000; Full time

Job summary

Miele X in Amsterdam seeks a Knowledge Content & Editorial Manager to shape how business priorities and insights are translated into high-quality content across our digital knowledge-sharing platform (Skillbook), newsletters, internal and external communication channels, and a variety of editorial formats.

You will collaborate with cross-functional teams, manage the Miele X website, and develop a content strategy that informs, inspires, and drives growth for a global brand with a rich 120-year

Qualifications

• Minimum 5 years of relevant experience in digital content creation and knowledge management.
• Excellent English writing, editing, and storytelling skills.
• Ability to translate complex business topics into clear, engaging content.
• Experience with content governance, editorial planning, and cross-channel delivery.
• Experience briefing and managing agencies, overseeing budgets.

Responsibilities

• Develop internal digitalization content strategy.
• Create, edit, and publish high-quality business content across platforms.
• Manage the Miele X website content.
• Create content for internal channels like Intranet and newsletters.
• Coordinate multimedia content formats (videos, podcasts, interviews).
• Oversee content investments, briefs, and performance-based recommendations.

Skills

English writing

Editing

Storytelling

Content governance

Stakeholder management

Content strategy

Content management

Tools

Microsoft Teams

CMS platforms

Job description

Knowledge Content & Editorial Manager

AMSTERDAM

WE OFFER YOU TO BE A PART OF MIELE X' JOURNEY

We turn digital business knowledge into content that informs, inspires, and creates impact. As our Content & Editorial Manager, you will shape how business priorities, expert insights, and digital growth stories are translated into high-quality content across our digital knowledge-sharing platform (Skillbook), newsletters, internal and external communication channels, and a variety of editorial formats.

Miele X is a global Digital Hub where cross-functional teams, such as Marketing, eCommerce, Analytics and Technology, work together. Our mission: to shape and drive the digital future of the trusted and iconic global brand Miele to deliver significant incremental online growth. We're delivering premium digital experiences that engage and excite our customers, bringing them closer to us than ever before. We operate as a dynamic business unit with an entrepreneurial vibe, which is still closely connected to our HQ and markets around the world.

At Miele X you get the opportunity to convert a "Greenfield" into a magnificent company. Your voice DOES matter. You will get the change to build a strong online presence for a global company with 120 years of history.

YOUR DAY-TO-DAY JOB

• As a member of Digital B2B team, develop internal digitalization content strategy.
• Create, edit, and publish high-quality business content, including articles, interviews, success stories, and leadership pieces, including an editorial calendar according to business priorities.
• Manage the Miele X Website to keep the content up to date.
• Create content for internal digital channels such as Miele Intranet, Microsoft Teams, and newsletters.
• Coordinate multimedia content formats such as videos, podcasts, interviews and visual storytelling assets.
• Manage content investments, agency briefs, budget transparency, and performance-based recommendations.

WE EXPECT

• Minimum 5 years of relevant experience in digitalize knowledge. Preferred: experience in performance-based content creation, editorial planning, digital content management, or content strategy.
• Excellent English writing skills, with proven ability to create high-quality articles, editorial content, internal updates, and business stories.
• Strong editing, proofreading, copywriting, and storytelling skills, with high attention to clarity, structure, tone of voice, and detail.
• Proven experience creating business content for digital channels such as websites, newsletters, intranets, Microsoft Teams, or editorial platforms.
• Strong ability to translate complex business topics into clear, engaging, and audience-relevant content.
• Experience briefing and managing agencies or external content partners including overseeing budgets.
• Strong stakeholder management skills and confidence to challenge unclear input or messaging.
• Analytical mindset and ability to use content data to improve future output.
• Strong content governance mindset, with the ability to review, validate, update, and improve existing content based on business relevance and quality standards.