Junior Project Manager & Service Delivery Coordinator

Xibis; Netherlands; Remote; EUR 38,000 - 56,000; Full time

Benefits offered by this job

PRINCE2 training

Agile training

Scrum training

ITIL training

Career progression opportunities

Company car or car allowance

Excellent benefits

Job summary

Xibis in the Netherlands is looking for a proactive Junior Project Manager & Service Delivery Coordinator to help bridge project management, service delivery and client success. You will coordinate implementations, monitor progress and budgets, and act as the link between clients, consultants, and management while growing into greater responsibilities.

With a Bachelor’s or Master’s degree and strong Dutch/English communication, you will join a team that supports career development and offers

Qualifications

• Bachelor’s or Master’s degree completed.
• Strong Dutch and English communication.
• Structured, analytical, results-oriented.
• Interest in project management and client relationships.
• Affinity with IT, ERP systems, and business processes.

Responsibilities

• Coordinate and support implementation and optimization projects at clients.
• Monitor planning, budgets, risks, actions and progress.
• Organize project, progress, and steering committee meetings.
• Draft reports and management reports.
• Monitor SLAs and service performance.
• Identify deviations and initiate improvements.
• Maintain contact with clients on progress and expectations.
• Support consultants and management with client issues.
• Contribute to continuous improvement of processes and service delivery.

Skills

Dutch language skills

English language skills

Structured work style

Analytical mindset

Results oriented

IT/ERP affinity

Education

Bachelor’s or Master’s degree

Tools

PRINCE2

Agile

Scrum

ITIL

Job description

Junior Project Manager & Service Delivery Coordinator

Are you organizationally strong, communicatively skilled, and energized by customer contact?

Help build successful projects and satisfied customers

Are you organizationally strong, communicatively skilled, and energized by customer contact? Do you want to work on challenging IT projects and be responsible for the quality of our services? Then the role of Junior Project Manager & Service Delivery Coordinator at Xibis is the right fit for you.
Due to our growth, we are looking for an ambitious professional who wants to develop at the intersection of project management, service delivery, and customer success.

Your challenge at Xibis

As Junior Project Manager & Service Delivery Coordinator, you are responsible for coordinating projects and monitoring service delivery at our clients. You support implementations, optimizations, and change processes, monitor progress, planning, and budgets, and ensure that agreed service commitments are met. You are the connecting link between clients, consultants, and management.

What will you be doing?

• Coordinating and supporting implementation, optimization, and improvement projects at clients.
• Monitoring planning, budgets, risks, actions, and project progress.
• Organizing and preparing project, progress, and steering committee meetings.
• Drafting project reports, action item lists, and management reports.
• Monitoring Service Level Agreements (SLAs) and service performance.
• Identifying deviations and initiating improvement actions.
• Maintaining contact with clients regarding progress, services, and expectations.
• Supporting consultants and management with operational and strategic client issues.
• Contributing to the continuous improvement of processes, service delivery, and customer satisfaction.

What do you bring?

• A completed Bachelor’s or Master’s degree.
• Strong communication skills in Dutch and English.
• A structured, analytical, and results-oriented working style.
• Interest in project management, service delivery, and client relationships.
• Affinity with IT, ERP systems, and business processes.
• A proactive attitude and the ability to maintain an overview.
• You are energetic, take initiative, and find it natural to follow up on actions and keep commitments.
• You are energized by client contact and take ownership of results.
• Ambition to grow into a role with greater responsibility.

What do we offer?

• A varied role with a great deal of responsibility and client contact.
• Working on challenging projects for prominent clients.
• Intensive guidance from experienced project managers and consultants.
• Training and certifications such as PRINCE2, Agile, Scrum, or ITIL.
• Excellent opportunities for advancement toward Project Manager, Service Delivery Manager, or Program Manager.
• A market-competitive salary, a company car or gross car allowance, and excellent secondary employment benefits.
• An informal, professional, and entrepreneurial work environment.
• An employment contract of 32 or 40 hours per week.

Make a difference with your expertise!

At Xibis, we work together on innovative solutions for leading companies in the manufacturing industry. As a Servicedesk Coordinator, you get the opportunity to support our clients in their growth and optimization using the powerful solutions from Infor.

Are you ready to develop yourself as a Junior Project Manager?