Junior Product Specialist

Homerun B.V.; Utrecht; On-site; EUR 42,000 - 64,000; Full time

Benefits offered by this job

Competitive salary

Growth opportunities

Collaborative culture

Unlimited vacation

Office in Utrecht & Berlin

Work away program

Top-notch tools

Equity in the company

Job summary

Homerun B.V. is seeking a Product Specialist to help customers implement and adopt AI solutions. You will bridge customer needs with our product, ensuring every deployment delivers measurable value.

With 1–3 years of experience and a passion for software and AI, you’ll configure AI agents, integrate systems, and translate requirements into practical product configurations. Join a fast-growing startup with offices in Utrecht and Berlin.

Qualifications

• 1–3 years of experience or ready for first full-time role.
• Background in strategy consulting, VC, or other high‑performance environments.
• Customer-first mindset and genuine problem-solving drive.
• Strong curiosity and eagerness to learn.
• Affinity for software, technology and AI; not required to be an engineer.
• Excellent communication with customers.
• Structured, action-oriented working style.
• Fluency in Dutch and English.

Responsibilities

• Help customers implement and adopt Neople.
• Configure AI agents for customer-specific use cases.
• Connect customer systems, integrations and knowledge bases.
• Solve implementation challenges and ad-hoc questions.
• Work directly with customers to understand goals.
• Translate needs into practical product configurations.
• Collect feedback and collaborate with Product on improvements.
• Test new functionality and influence product evolution.
• Become an expert on one of Europe’s fastest-moving AI platforms.

Skills

Customer-focused

Problem solving

Curiosity

Willingness to learn

Tech affinity

Strong communication

Structured and proactive

Dutch & English fluency

Job description

We're looking for a curious, customer‑focused problem solver to help companies successfully implement AI. Dutch = required.

Your Team

Our Delivery team sits at the heart of Neople. We make sure customers successfully implement, adopt and scale their digital co‑workers – and get real business impact from them.

As a Product Specialist, you'll work closely with our Head of Delivery, Customer Success Managers and Product team to help customers deploy AI successfully. You'll be the bridge between customer needs and our product, making sure every implementation delivers real value.

Responsibilities

• Help customers successfully implement and adopt Neople.
• Configure AI agents for customer‑specific use cases.
• Connect customer systems, integrations and knowledge bases.
• Solve implementation challenges and ad‑hoc customer questions.
• Work directly with customers to understand what they want to achieve.
• Translate customer needs into practical product configurations.
• Collect customer feedback and work closely with Product to continuously improve Neople.
• Test new functionality and help shape how our product evolves.
• Become an expert on one of the fastest‑moving AI platforms in Europe.

No two customers are the same. One day you'll be onboarding a fashion retailer, the next you'll be connecting systems for an e‑commerce company or improving an AI agent based on customer feedback.

Qualifications

• 1–3 years of working experience, or you are ready for your first full‑time role.
• You might have started your career in strategy consulting, venture capital or another high‑performance environment, and are ready to roll up your sleeves at a fast‑growing startup.
• A customer‑first mindset and a genuine desire to solve problems.
• A strong curiosity and eagerness to learn.
• A strong affinity for software, technology and AI, and enjoy solving technical problems (but you don't have to be an engineer).
• Excellent communication skills and enjoy working with customers.
• A structured way of working while being action‑oriented.
• Fluency in Dutch and English.

Benefits

• A salary that’s fair, competitive and matches your expertise and ambitions.
• Endless opportunities to grow in a fast‑moving startup where learning happens every day.
• A team that’s got your back. Work in a collaborative, supportive and trust‑driven environment.
• Unlimited time to recharge. Take the vacation you need to show up at your best.
• Work from where you thrive. Offices in Utrecht and Berlin – plus a ‘work away’ program so you can change up your surroundings.
• Top‑notch tools to help you do your best work.
• A stake in our shared success. The opportunity to own shares in the company and grow with us.