Jewelry Store Team Lead — Assistant Manager

The Boolchand Group; Netherlands; Remote; EUR 32,000 - 42,000; Full time

Job summary

Pandora at The Boolchand Group is seeking a supervising store staff member to support the store manager in maintaining standards, driving sales, and leading a knowledgeable team. The role emphasizes customer relations, product knowledge, and in-store project coordination.

The ideal candidate has prior specialty retail experience and strong computer literacy, including Microsoft Office tools, to ensure smooth daily operations and a high-quality customer experience.

Qualifications

• High school diploma or GED or 1–3 years related experience and/or training.
• Proficiency with Internet, Excel, Outlook, Word, PowerPoint and Publisher.
• Three years (or more depending on store size) of specialty retail experience preferred.
• Minimum computer literacy includes email usage and Microsoft software.

Responsibilities

• Supports Store Manager in setting and maintaining store standards, including sales performance, profitability, associate conduct, operational standards, asset management, merchandising and housekeeping standards.
• Creates outstanding customer relations and influences staff members to do the same; acts as second-in-command to the Store Manager.
• Supervises and develops staff to achieve high personal performance with limited supervision; trains staff and coordinates efforts to achieve goals.
• Possesses and shares product knowledge; demonstrates products; communicates opportunities to buyers.
• Develops standards for receipt, processing and display of product; oversees in-store projects like visual merchandising.

Skills

Staff supervision

Customer relations

Product knowledge

Sales leadership

Education

High school diploma or GED

Tools

Excel

Word

Outlook

PowerPoint

Publisher

Job description

Pandora at The Boolchand Group is seeking a supervising store staff member to support the store manager in maintaining standards, driving sales, and leading a knowledgeable team. The role emphasizes customer relations, product knowledge, and in-store project coordination.

The ideal candidate has prior specialty retail experience and strong computer literacy, including Microsoft Office tools, to ensure smooth daily operations and a high-quality customer experience.