JD Young Transportation Operations Internship

JINGDONG LOGISTICS (NETHERLANDS) B.V; Rotterdam; On-site; EUR 12,000 - 19,000; Full time

Job summary

JINGDONG LOGISTICS (NETHERLANDS) B.V. invites ambitious interns to join the JD Young (JDY) Internship Program in Rotterdam.

Over 3–6 months you’ll work with experienced teams on real projects, gaining hands-on exposure to global logistics operations, rider services, and cross-border e-commerce. You will develop core skills in logistics, data analysis, and stakeholder engagement while collaborating with colleagues across our network.

Qualifications

• Enrolled in university with at least six months remaining before graduation.
• Major in Logistics, Supply Chain, Management or related field.
• Strong analytical, organizational and problem-solving skills.
• Excellent communication and stakeholder management; English and Chinese required; Dutch a plus.

Responsibilities

• E-commerce system construction and operation: establish rider equipment mall system and optimize warehouse/distribution processes.
• Develop external clients and partnerships (phone cards, car rentals, battery swapping) and explore monetization pathways.
• Plan rider care activities and promote rider culture to boost loyalty and team stability.
• Monitor mall sales data and rider usage feedback to optimize product selection and service processes.

Skills

Analytical skills

Organizational skills

Problem-solving

Communication skills

Stakeholder management

English proficiency

Chinese proficiency

Dutch proficiency

Education

University student (6 months to graduation)

Job description

Who We Are

At JD.com, also known as JINGDONG, everything begins with a bold idea and the drive to make life smarter, faster, and more connected. What started in China has grown into one of the world’s most trusted technology and supply chain ecosystems, serving over 700 million customers. From retail and logistics to tech, property, and beyond, we’re all about innovation that actually makes a difference. Our Global Reach JD.com is expanding worldwide through a digitally intelligent, cross-border supply chain and world-class logistics network. With platforms like Joybuy connecting trusted products to customers everywhere, our teams stretch across China, the U.S., Europe, APAC, the Middle East, and beyond. Every year, we welcome over 20,000 students and graduates into our business, showing our commitment to young talent and the fresh ideas that drive our future. Join us and contribute to global projects from day one. Learn more about who we are and what we do: https://corporate.jd.com/

What We Offer

We believe great ideas can come from anywhere, and often, they come from you. As an intern at JD.com, you’ll work on meaningful, hands-on projects, learn from talented colleagues across our global network, and grow in a supportive, fast-paced environment designed for development. With competitive compensation, great office locations, and a people-first culture that champions continuous learning, you’ll have everything you need to thrive and kick-start your career.

About Your Program

You’ll be joining the JD Young (JDY) Internship Program, designed to give early-career talent hands-on exposure to real projects, real responsibilities, and real growth. Over 3–6 months, you’ll work alongside experienced teams, build fundamental skills, and gain insights into how a global business operates.

What You’ll Do

• E-commerce System Construction and Operation: Establish and operate the rider equipment mall system, formulate sales plans, optimize warehouse and distribution processes, and improve after-sales policies. Drive the iterative development of equipment products to enhance rider equipment compatibility and sales efficiency, ensuring the standardized and efficient operation of the mall business.
• Commercial Cooperation Expansion: Develop external clients such as phone cards, car rentals, and battery swapping services, establish commercial cooperation models, and explore monetization paths on the operational capacity side. Leverage resource integration to enrich the rider service ecosystem, and drive the growth of commercial value in operational capacity management.
• Rider Care and Culture Building: Based on the characteristics of the rider group, plan and organize care activities (e.g., festival benefits, skills training), promote rider culture building, enhance riders’ sense of belonging and loyalty, and improve the stability and execution efficiency of the operational capacity team.
• Operational Data and Experience Optimization: Monitor mall sales data and rider usage feedback, analyze operational performance, optimize product selection and service processes to improve rider experience and repurchase rates, and drive dual improvements in operational efficiency and user satisfaction.

About You

• Currently enrolled in a university with at least six months remaining until graduation (MUST)
• Major in Logistic, Supply Chain, Management or any related major
• Strong analytical, organizational, and problem-solving skills, with the ability to monitor operational performance, optimize processes, and improve user experience
• Excellent communication and stakeholder management skills, with a proactive mindset and an interest in rider engagement, welfare, and community development
• Proficient in English and Chinese is a must; Proficient in Dutch is a plus

At JD.com, we are committed to creating an inclusive workplace where every voice counts and every talent belongs. We are proud to be an equal opportunity employer. All employment decisions are made without regard to race, color, religion, gender identity, sexual orientation, national origin, disability, age, veteran status, or any legally protected characteristic.