IT Support

Tebi; Amsterdam; Hybrid; EUR 42,000 - 66,000; Full time

Benefits offered by this job

Start-up Equity

Competitive Salary

Lunch provided in office

Team building events

Unlimited time off

Job summary

Tebi is hiring for an IT Support role to empower a fast-growing, hybrid team. You’ll own onboarding hardware setup and ensure devices are ready before day one for both office and remote staff.

You’ll manage off-boarding, device lifecycle, and MDM (Jamf Pro) while handling Google Workspace provisioning and access control. Join a security-conscious, collaborative environment.

Qualifications

• 3+ years of hands-on IT support or systems administration experience.
• Clear communication with non-technical colleagues and vendors.
• Hands-on MDM experience, ideally Jamf Pro.
• Identity and access management knowledge including Google Workspace.

Responsibilities

• Manage IT onboarding seamlessly, hardware ready and configured before day one, for office and remote hires alike.
• Own IT off-boarding and recover hardware when someone leaves.
• Manage the devices, procurement, shipping, inventory, and repairs.
• Administer MDM, Jamf Pro enrolment and profile management for Mac and iPad.
• Handle systems, Google Workspace provisioning, and access management.
• Be a first line of support, troubleshoot daily issues and elevate security concerns.

Skills

3+ years IT support

Autonomous work

Clear communication

Security awareness

Tools

Jamf Pro

Google Workspace

MDM

Job description

About Us

Tebi is creating the first Connected Restaurant Management System that makes hospitality flow. In one seamless platform, Tebi embeds sales, reservations, kitchen prep, payments, and all the data that powers it, creating smooth service and intuitive insights.

Founded by Arnout Schuijff, co-founder of Adyen, and backed by €50 million in funding from Index Ventures & CapitalG, Tebi is built in the service of hospitality first. Thousands of restaurants, cafés, bars, and coffee shops across the Netherlands, UK, and more countries soon, love running on Tebi.

About the Role

You’ll be the second pair of hands on IT support at Tebi, joining our team to keep a fast-growing, hybrid team equipped, unblocked, and moving. From the moment someone joins, the tools they use every day, you’ll shape how it feels to work here. You’ll take real ownership of your slice of the fleet, with the autonomy to make calls and the judgment to know when to loop others in.

What You’ll Do

• Manage the IT onboarding seamlessly, hardware ready and configured before day one, for office and remote hires alike.


• Own IT off-boarding and recover hardware when someone leaves.


• Manage the devices, procurement, shipping, inventory, and repairs.


• Administer MDM, Jamf Pro enrolment and profile management for Mac and iPad.


• Handle systems,Google Workspace, provisioning, and access management.


• Be a first line of support, troubleshoot daily issues and elevate real security concerns.

What You’ll Bring

• 3+ years of hands-on IT support or systems administration experience.


• Comfort owning a broad scope autonomously, without close supervision.


• Clear communication, equally at ease with a non-technical colleague or a vendor.


• Hands-on MDM experience, ideally with Jamf Pro.


• A solid grasp of identity and systems administration, including Google Workspace.


• Security awareness, you can spot phishing or access risks and know when to flag them.

Benefits

• Start-up Equity


• Competitive Salary


• Lunch Provided in Office


• Team building events


• Unlimited time off

What is Restaurant Software?

Restaurants and other merchants use various software systems such as Point of Sale (POS), Reservations, Kitchen Display Systems (KDS), Payments, Inventory, Staffing, and the list goes on. These systems all need to speak to each other which they frequently don't. It's a mess, and we are fixing it.

From buying a croissant at a cafe to having dinner with friends, it's a €4 Trillion+ global market and a critical part of everyday life in today's economy.

How We Use AI at Tebi

We use AI the way our merchants use Tebi, to cut out the friction and get to what matters faster. We believe in a world where AI increases quality, efficiency and speed.

At Tebi, AI isn't a policy or a checkbox, it's just part of how we work. It helps us write, analyse, build, and improve but doesn't make the last call. If there's a smarter way to do something, we want to find it.