IT Operations & ERP Lead — Dynamics 365 Ready

Unipharmedtech; Lelystad; On-site; EUR 90,000 - 120,000; Full time

Job summary

Uniphar BModesto in Lelystad, Netherlands, seeks an IT Manager to lead the local IT department, shape day‑to‑day IT policy, and drive stability, resilience and continuous improvement of technology services. You will own BAU operations, documentation, and knowledge transfer for critical systems, including the Xelion ERP.

The role combines hands‑on leadership with supplier management and collaboration with Group Technology, site leadership, and the Executive Board to ensure compliant, secure and

Qualifications

• Completed HBO, WO or equivalent higher education in a relevant field, such as computer science, information technology or technical business administration.
• Demonstrable relevant work experience as a manager, preferably in an IT operations management, site IT leadership or senior technical support environment.
• Demonstrable hands-on experience supporting infrastructure, end-user technology and business-critical applications.
• Experience supporting an ERP or comparable business-critical enterprise application.
• Knowledge and experience of developing, implementing and managing modern IT platforms, procedures and working methods.
• Working knowledge of Microsoft 365, identity and access management, networking, endpoint management, backup, recovery and systems monitoring.
• Experience managing technology suppliers, contracts, service levels, operational risks and escalations.
• Practical experience of business continuity, disaster recovery and cybersecurity controls.
• Ability to create clear technical documentation, support procedures and knowledge-transfer plans.
• Strong analytical and problem-solving capability, with the ability to translate business requirements into practical, supportable solutions.
• Excellent command of both the Dutch and English language, verbal and written, with the ability to communicate effectively with technical and non-technical stakeholders.
• A pleasant conversationalist and strong professional personality, able to advise, influence and challenge constructively.

Responsibilities

• Reliable day‑to‑day IT services: Own the effective operation and support of local technology services, systems, devices and applications.
• Business applications and knowledge resilience: Build, document and retain operational knowledge of critical local business systems, including the Xelion ERP environment.
• Cybersecurity, continuity and compliance: Implement and operate Group Technology and Information Security requirements within the local environment.
• Supplier and service-level management: Manage third‑party technology providers against service levels and escalations.
• Delivery of local technology change: Lead or support local technology changes and projects per Group standards.
• Leadership of the IT department: Provide leadership, coaching and supervision to IT staff.

Skills

IT management

Cybersecurity

Business continuity planning

ERP system experience

Microsoft 365 administration

Networking

Documentation & knowledge transfer

Supplier management

Analytical problem solving

Dutch & English communication

Education

HBO/WO degree in IT or related field

Tools

Xelion ERP

Microsoft Dynamics 365 Finance & Operations

ITIL

Microsoft 365

Job description

Uniphar BModesto in Lelystad, Netherlands, seeks an IT Manager to lead the local IT department, shape day‑to‑day IT policy, and drive stability, resilience and continuous improvement of technology services. You will own BAU operations, documentation, and knowledge transfer for critical systems, including the Xelion ERP.

The role combines hands‑on leadership with supplier management and collaboration with Group Technology, site leadership, and the Executive Board to ensure compliant, secure and